Ask Honest John

Most recently answered dealers questions
For the fourth time, I am going to need a new rear screen on a nearly new secondhand car because removing a sticker damaged the heating elements. In two cases I demanded that the retailer remove the sticker...
My 10-month-old Mitsubishi broke down on the 14th July. I put approx 45 litres of diesel in the car on 12th July and covered 200 miles before it broke down. I have all receipts for fuel. The Mitsubishi...
Following the letter a week ago concerning Renault stepping up to the plate regarding a contribution to non-warranty work I thought I would add my own observation. I have owned a 1600cc Megane Sport Tourer...
I recently bought a Ford car, and decided to trade my wife's Hyundai Coupe in part exchange. I thought the dealer's offer for the Coupe seemed rather low. He insisted that, although the car was immaculate,...
I purchased a 55 plate Seat Altea from CarGiant on 7th of June 2009 with 83,075 miles (verified) on the clock. It seems to have been and still drives as if it is trouble free, however when carrying out...
I purchased a second-hand diesel Freelander from a trader in Melksham on 18th April 2009. It is a 2006/55 plate with approx 51k mileage when I bought it. I paid £7,795 and have done 3,000 miles since....
I bought a T reg Citroen Xsara West Coast 1.4 on May 21st this year for £1,200 from a dealer who gives a 3 month warranty. It was advertised as having A/C, but as I'm not a fan I only tried it once during...
I have taken advantage of the scrappage scheme and ordered a Toyota IQ. High list price, but with the £2k off it seems more palatable. Also very green and costs less to run and insure than my current barge....
I purchased a new shape Vauxhall Corsa in December 2006 under a finance agreement. Two services have been carried out since and I had a free Visual Health Check carried out by the Vauxhall dealership...
Are you able to help me with an ongoing problem that my daughter has with her ML 320CDI. She purchased the car new from Mercedes Salisbury in July 2006 and since then the car has been back in the Mercedes...