Most recently answered dealers questions

If your garage returned your car after servicing, by special truck, and damaged it, what would you do? The car: a Bentley. The damage: Scraped the entire front wing and part of the driver's door. First...

Your recent e-mail from a Volvo V70 owner in Eccles reinforces my belief that Volvo franchised dealers lack "imagination". I have owned from virtually new a 1999 XC70 which has done over 200,000 miles...

I wonder if you can please provide me with some advice as Volvo is refusing to replace a broken turbo on my 18-month-old C70 D5 (which will cost me approx £2k in parts and labour). They are refusing to...

The week before Christmas I was struck with the ESP light stuck on, on my 06 Skoda Octavia 1.9 4x4 estate, with 30,500 miles. Took it to the dealers that I bought the car from and who have done all the...

We bought, from Mercedes Benz of Salisbury a 2004/54 CLK 320 Coupe Avantgard with auto, leather, comfort pack, audio 10 plus CD changer and phone pre-wire, etc, etc. 30,000 miles, one previous owner, and...

For your information, I recently bought a car through Drivethedeal. Everything went fine. Good communication from all parties involved, especially the supplying dealership. I collected the car ten days...

There are a lot of car suppliers that are not independent or Main Dealers but just have a website and many are "viewing by appointment only" (some have landlines some don't). Am I right to avoid these...

Back in August 2010 I emailed you about my FIAT 500 diesel. At 2 years old the engine blew up. Glynn Hopkins, FIAT dealers at Chadwell Heath, Essex did not know what was wrong with it but you did. (Choked...

I have just bought a 2003 Jaguar XK8. I was told I would get a 12-month warranty with the car and when it was delivered by the salesman, I was asked to sign the warranty form that was then placed in a...

I purchased a car from a BMW dealer. Problems occurred and the car needed invasive work that was covered under warranty. However, we discovered that the engine had been changed one month before purchase...