Ask Honest John

Most recently answered insurance claims questions
While parked, my wing mirror was knocked off by a passing vehicle. He wants to pay me cash. Should I accept or go through my insurance
I am currently learning to drive. I have my own car and hold an insurance policy in my name. This stipulates as a provisional licence holder I must be accompanied by a full licence holder who meets the...
What happens to the valuation of my van if it develops an unrelated mechanical issue while a claim is in progress ?
I hired a car through 'Firefly' at Malaga Airport. The car's damage report sheet arrived blank and as such I had to go around the car marking any faults. I returned the car and they agreed to refund me...
My girlfriend was moving her car that was parked on hospital grounds. As she moved the car forward and turned slightly, the car collided with a low crash barrier that was not visible from the driver's...
My car was scratched by another driver and subsequently written off because of its age. Can I ask to retain the car and will I still be insured with my company? Plus is it easy to insure again?
I was recently involved in an accident. The insurance company are happy to go ahead knowing it was not my fault and have valued my car at £700 for a 2003 Renault Clio with 112,000 miles on the clock. I...
My car was hit by a car which was in a traffic lane controlled by a red light. My car suffered damage to the rear o/s door and wheel arch. We stopped immediately and the first words she said was "I'm sorry"....
I was recently involved in an accident whereby the insurance company has written off my car. They have valued my car at £2285 and the repairs at £3400. If I want to buy the same car with similar mileage...
Some very minor damage occurred to my wing while my car was parked on the road. The dash cam caught everything and the errant driver owned-up and elected to settle via her insurance. Direct Line were the...