Can I return a car I don't like within 14 days of buying?

I very recently purchased a 1-year-old BMW M135I from a BMW main dealer. Although I really like the car, I find the driving seat very hard which results in backache that I will find hard to live with over...

I bought a car that isn't in good condition. Can I get my money back?

I bought a car but on collection but it was not in good condition. The transaction was done a few days ago. Can I return the car and get my money back?

A buyer is asking for a refund on a car I sold. What should I do?

I sold my Cat C car and was honest about it. I have the written transcript. The buyer asked if her mechanic could check the car over and I agreed. I said it was a good idea to be completely sure. She didn't...

What do you think of the new car buying services where the vehicles are delivered to your door?

Every car I've bought in the past from a dealer has been taken for a test drive, to get used to the size of the vehicle or simply to make sure it sounded and drove okay. Buying direct to home seems to...

I sold a car recently, but the buyer now says the clutch has gone. Who has to pay the repair bill?

I privately sold a car 3-4 weeks ago. Now they've come back with a huge bill saying the clutch has gone even though it was serviced three weeks before. It was sold as all okay with no advisories. Who has...

We bought a vehicle that isn't fit for purpose. How do we get our money back?

My daughter just bought a horsebox that was converted for her. She took delivery on Friday. She took it for a drive yesterday after she taxed it, but oil is pouring out of the head gasket area and dripping...

My newly-bought used car has a cracked alloy. What are my rights with the dealer?

I bought a used approved 2018 Mercedes E-Class from a Jaguar dealer. It's still under manufacturer warranty and I opted for year extended dealer warranty. The day I drove it away, warning messages appeared...

I just found hidden damage on a friend's two-year-old car. Is the dealer liable after this long?

My friend asked me to look at the grill on his car the other day. It looked like it suffered damage and was covered up with plastic body treatment. On further inspection, I found the front bumper mounting...

I unknowingly bought a Cat S write off. How do I recover my costs?

I’ve bought a Cat S vehicle by accident as it wasn’t on the write off database and the HPI search was clear. I’ve spoken to the salvage yard and it was written off but never recorded as Cat S. The dealer...

My used car has an oil leak. Can I reject it?

I bought a 2011 Audi Q7 but spotted an oil leak a few days after buying. The seller is repairing it for me. Can you advise regarding my rights to return the car?