I recently retired - why did my premium increase even though I'm less risk now that I no longer commute?

Having just retired, I logged onto my insurance account and changed my status from employed to retired. There was no admin fee (as I did the admin myself) but, bizarrely, my premium went up by £10. I’m...

I have protected NCD - should I claim for damage I caused to my car?

After 50 years of accident free motoring,I scraped my car. Now I'm in a dilemma. I have a policy with LV=, which has a No Claims Discount guarantee. Should I pay for the repair or claim on the insurance?...

My niece is a learner driver - is being the named driver on her mum's policy the best way to insure her?

My niece has just had her 17th birthday. My sister (her mum) tried to get her insurer, RAC, to put my niece on her policy while she's learning to drive. They've been extremely unhelpful, refusing to even...

I had 20+ years of No Claims Discount - so why have I lost all my NCD after two recent accidents?

I've been driving for 21 years and never had an accident until this year. I had 21 years of no claims discount, but it wasn't protected. This year I had two incidents, I was at fault both times. Now my...

I reversed into a car while parallel parking - should I admit liability?

I was reversing back into a parking space parallel to the kerb. I was facing the direction of the traffic coming towards me, so I reversed a metre or so to get a better view of the traffic coming towards...

What are the implications of buying a Cat D van?

I am looking at buying a Volkswagen Caddy van which has been categorised as a Cat D but looks in good condition. What are the insurance implications for such a vehicle?

A driver made a fraudulent claim against me - should I go to court or settle to save myself the hassle?

A van driver is claiming I damaged his van while I was reversing into a car park bay. I know for sure I did not hit his van. There are no marks on my car, so nothing to prove I dented his van. I took photos...

Following an accident in a CCTV-monitored car park, can I request the footage of the incident?

My granddaughter has the customary black-box installed by her insurance company in her Vauxhall Adam. As she was driving in the car park she parks at for work, another motorist (with a passenger) reversed...

I am buying a new car - what is the best way to insure it until I sell the old one?

I am buying a car from my dad - a 2013 Volkswagen Golf - and then selling my current car privately. I expect to have both cars for about a month in total. What is the best way to insure them while I have...

Should we claim for an accident on a car that's only worth a few hundred pounds?

My daughter aged 25 was involved in a motorway accident. She was in the nearside lane when an HGV from Poland pulled over and scraped the side of her car - a 2003 Toyota Yaris, damaging the door and ripping...