Most recently answered consumer rights questions
I bought an SWB van from the dealer on 19 January 2017. It had a full service history, 123,000 miles and I paid £2400 with VAT. I drove home and left it over weekend but when I drove it on 23 January...
My wife's 2002 Ford Focus 1.6 was bought second hand just over 2 weeks ago. We noticed a small amount of oil leaking from the engine, and took it to a repair shop. They looked and said they couldn't find...
Is it illegal for an auction house to sell a clocked vehicle?
In September 2016 I bought a new Land Rover Discovery Sport. I test drove the car at one dealer but bought from a different one who offered a better price. I selected the HSE model having been told at...
Please see excerpt below from review of Mercedes-Benz E43 AMG Estate by pistonheads.com. Seems to be in line with the GLC, GLC Coupe 4-Matic full-lock steering issues. Note the final sentence.
"As in...
3 weeks after the emissions fix to my 2009 SEAT Exeo 170 estate, the glow plug warning light flashed continuously and limp mode activated. I visited the the SEAT main dealer twice which resulted in the...
I bought my Ford C-Max 1.5d in Italy in December 2015 and registered then in UK (where I live) in April 2016, therefore still under warranty. I took the car for a service at an independent garage, with...
My 2010 Volkswagen Golf 1.6 TDI needed EGR replacement in December 2016 after 51,000 miles. The dealer quoted £1200 plus to replace but, as a valued customer, he reduced the cost to £400. I then asked...
I had to have the EGR valve on my Volkswagen Polo 1.6 replaced at a cost of £609. The car has done approximately 51,000 miles and has not yet had the emissions fix. Do I have any hope of getting all or...
I have just had my 2013 Volkswagen Touran recall part changed, it was an NOx engine control unit (23R7), and only 5 days later (I don't drive it much) two orange lights came on. Volkswagen say it needs...
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