My car came with mixed tyre tread patterns but the dealer refuses to change them?

I bought an approved used BMW X5 that came with directional tyre treads at the front but asymmetric at the rear, all Dunlops. The BMW owner's handbook states 'incorrect tyre combinations will interfere...

I discovered a car I bought had a badly fitted replacement windscreen - should the dealer replace it?

I recently purchased a 2017 Peugeot 2008 from a main dealer. When I got the vehicle home I noticed a chip in the windscreen. I reported this immediately to them, they advised that I use my insurance and...

Can a dealer increase the advertised price of a used car?

We went to see a car at a garage priced at £7900. I arranged a test drive, only to find the dealer has increased the sale price to £8500. I have a photo of the car with the original price from six days...

Is the best time to buy a new car still the end of the month?

We're told we can negotiate a better deal on a new car towards the 'end of the month' when a salesman is keen, if not even desperate, to hit his/her target. But to do so successfully we must know when...

My Land Rover has considerable steering wheel vibration when stationary - is this normal?

My two-year-old Land Rover Discovery Sport (11000 miles) has considerable steering wheel vibration when stationary. The dealer says it's normal but it doesn’t feel right to me. Should I persevere with...

My friend was sold a clocked car - can she get a full refund?

In July 2018 my friend bought a 2004 Ford Focus with 77,916 miles on the clock. The trader's website states that they check that all mileages are genuine. In November I checked the MOT records and found...

Our two-year-old van has a fault and is off the road - can we claim compensation for loss of business?

My 2016 Vauxhall Vivaro has been having issues not starting - I was told it is an intermittent fault. It has had two parts fitted under warranty but Vauxhall has not given permission for a third part to...

Do we have a case against a dealer for badly advising my father-in-law when it came to financing his car?

My father-in-law recently passed away and I have been tasked with selling his one year old car. Up investigation it seems he had been given really bad advice by the car salesman. When he traded in his...

If I give my car to a garage to sell, can someone legally drive it even though it's in my name and isn't taxed?

If I give my car to a garage to sell, can a garage employee legally drive it? Is the driver covered under the garage's insurance policy without displaying trade plates? Also, the vehicle is not taxed and...

I bought a nearly new car that turned out to be damaged - can I demand my money back?

I bought a used car with only 87 miles on the clock. The vehicle was initially sold to a taxi driver who after buying the car found out Uber would not accept that type of car as a taxi. The car was sold...