A dealer lied about the condition of a car I bought. What do I do?

When I bought a used car recently, I asked about the MOT and was told it was done on the 7 October. I then asked about advisories and was told it had none. The car is three years old with 9750 miles and...

Can I reject a car based on wear and tear after I've bought it?

I'm in the process of buying a 15-year-old Jaguar. But because of the covid situation, I've not seen or driven the car, which will be delivered to me by the dealer. All my investigations suggest the car...

We're trying to reject a brand new car under the Consumer Rights Act. Do you think this will work?

We recently collected a new Ford Fiesta from a Ford dealership. On the drive home, an engine warning light appeared on the dashboard with the message "low oil pressure". We stopped driving and called the...

I bought a falsely advertised ULEZ-compliant car. What can I do?

I bought a 2012 BMW X3 diesel advertised as ULEZ-compliant. I discussed the necessity for Euro6 with the salesman in the initial telephone conversation and was assured that the car is Euro6 so is ULEZ...

Accident history of our new car wasn't disclosed. What are our rights?

My wife bought a MINI Convertible from a main dealer just before the covid pandemic kicked off and when she bought it, we took it back the next day as we had spotted a small dent in the rear bumper. It...

Dealer lied about number of owners and service history on my car. What are my rights?

I recently bought a Volvo V40 from a garage. It was advertised as having one former keeper, yet so far I have found three - the first being a leasing company. It also came with seven service stamps and...

Am I owed a refund after repeated issues with my new car?

I picked up a 2019 Audi A4 Avant in January this year. On day one, an oil light flashed up. I took it back to the dealer, got the oil topped up, they were very sorry - blah blah blah. Day 2: a very bad...

Can a trader sell a car as 'spares or repairs' to avoid liability if something goes wrong?

I'm interested in a car I have seen advertised in a classified ad on eBay by a trader. They advise that the vehicle is a "Part exchange to clear and, like all our part exchange to clear, vehicle is being...

Seller has ignored my rejection of a faulty vehicle. What now?

I’m exercising my final right to reject a vehicle as repair by sellers chosen garage did not fix the fault. Vehicle shakes and struggles to start at times. The seller says he is not accepting my rejection...

I bought a used car advertised as having two previous owners but it actually has eight - what can I do?

I brought a 2010 Mercedes-Benz CLC three weeks ago. It was advertised as two previous owners but when I got the logbook yesterday it has eight. What should I do?