Should I have to pay a diagnostic fee on a car I've only had for a week?

I bought a Toyota Auris from a main Toyota dealer a week ago. The car is a 16 plate, with only seven miles on the clock when I bought it. The car was a Toyota fleet car, so was unused for over a year....

The supplying dealer used non-approved parts on my car - how do I ensure this doesn't invalidate my warranty?

I've recently purchased a new car from a main dealer and paid for dealer-fit front and rear parking sensors. A week after purchase, it comes to light that non-manufacturer approved sensors have been fitted...

Is Supaguard worth buying through a dealer?

I'm due to pick up a new Honda Civic within the next fortnight and the dealer has asked that I consider treating the paintwork and fabric with Supaguard. As the car is being purchased under the Motability...

Is late December and early January the best time to buy a car from a dealer?

I'm think of buying a car and having narrowed it down to a couple of choices. Is December around Christmas and early New Year a better time from a buyers perspective to buy a new/used car from a dealer?

The clutch in our Octavia failed after only 10,000 miles - should Skoda cover the cost?

The clutch in our our 2015 Skoda Octavia VRS has failed after just over 10,000 miles, which the dealer has told us is not covered under warranty. I'm well aware that clutches are considered wearing items,...

My new car has been broken into twice recently - is this done through keyless entry?

I have a 2017 BMW X3. It was broken into two times in less than eight weeks, perhaps using some sort of keyless entry. In both cases, there wasn’t any physical damage to the car. On the second incident,...

Is it worth paying £399 for bodywork protection for a new car?

Is it worth paying £399 for bodywork protection for a new car from Supaguard?

My new Ford Mondeo is scratched - how do I get them to repair it under warranty?

I collected my new Ford Mondeo from the dealer at the beginning of July. I glanced over the vehicle before collection and it appeared to be okay. The following day, I noted that the rear bumper was actually...

Dealer can't find the fault on my Honda CR-V - how do I get it fixed while it's still under warranty?

My Honda CR-V has an intermittent fault, when in first gear - it jumps out of gear. I've taken it to the dealership, who've said they have put it on their machine and can't find anything. They say nothing...

Clutch broke on our new car after 1400 miles - would skipping gears fix this issue?

Four months ago we bought a Citroen C3 Picasso 1.2 PureTech. At 1400 miles, it had a burnt out clutch on a very busy road. The dealer blames our driving style as there's no manufacturing defect detected....