Ask Honest John

Most recently answered legal and consumer advice questions
Is there any legal requirement to have new cars serviced and maintained by the main dealer? We have new cars which don't even appear to have service books for stamps.
I just purchased a used Honda CR-V from a Honda dealer. After picking it up, I felt it had stiff steering and was concerned about safety. I have since found out that this is a characteristic of CR-V However,...
I'm viewing a vehicle on Sunday and have read bits and pieces online regarding areas of concern. I've also done a background check via the gov.uk website and the AA website. Please would you be able to...
My Hyundai Santa Fe had a new water pump and cam belt last October. I've just been informed that the head gasket has gone as a result of the new water pump going. Should the new water pump last longer...
I seem to have stumbled upon a whole world of hate this past week. I recently just passed my driving test and purchased my first car. The car in question was a Volvo C30 R Design. I don't know diddly about...
My car was subject to a very minor accident whilst parked car outside my home, whilst a third party was attempting to park. The damage was very minor (possibly none to theirs and a small mark on my bumper)...
I took my car for its MoT and while they had my car in the garage they managed to write it off. What if their insurance company offer me the book price and it's not enough to replace to the same standard...
I bought a Mitsubishi L200 Barbarian in March 2016. At the time the mileage showed just over 31,000, the car came with full Mitsubishi service history that backs up the mileage throughout. I have now decided...
I purchased an approved 2012 BMW X5 from main dealer in May 2015 with a two year warranty. In February 2016, the main dealer supplied and fitted new alloys under warranty. Last month, my car went to the...
My wife is due in court in July for an accident that happened in December 2015. She turned right on roundabout (already negotiating around) when a car towing another vehicle (the tow rope was so long,...
 

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