My car is delayed due to dealers closing for the Coronavirus lockdown - can I cancel my order?

I ordered a brand new Renault Captur on 10 February 2020. Deposit of £100 with a four year PCP. Expected delivery was mid March. The dealer will now probably close due to Covid-19. Salesman cannot give...

Can I report a dealer for selling a car at a rip off price?

How much should I pay for a 2008 Kia Picanto automatic with 17,000 miles? I am being told that these are like gold dust and I fear people are willing to pay over the odds. One has just been sold by a garage...

I bought a Range Rover Velar from a dealer and discovered that it is a pre-production model - what do I do?

Having recently purchased a Range Rover Velar from a main dealer and paid £465 road tax I have just received the following from DVLA. "It has been identified that the above mentioned vehicle has been incorrectly...

My son's car is being repaired by a main dealer but his hire car is only third party insured - should the garage pay for fully comp?

My son took his Dacia Duster in for its first service and was given a loan car. There was a fault on his car and a replacement part is needed but it is not known when this will be available in the UK....

Why won't the dealer give us details of the service history of a car we bought?

My daughter bought a 2015 Range Rover Sport in March this year with 40K miles from an approved Land Rover dealer. The car broke down on a recent journey resulting in missing a ferry crossing. She has since...

A car I bought has been off the road for a month having warranty work carried out - can I ask for a new warranty?

I recently bought a car with a three-month warranty. After purchase, a number of defects came to light. The dealer from whom I bought the car agreed to put all of these right, but it took several weeks...

I've found a car I like but don't like the last bit of the number plate - can the dealer change it?

I've found a car I like but don't like the last bit of the number plate (KLL) - it looks like kill. Can the dealer change the number plate for me? It's a 68 plate car, so another 68-plate will be fine....

I was sold a car that turned out to be an ex-rental car - can I seek damages?

I bought a 2018 Land Rover Discovery Sport for over £34K from a main Land Rover. We discovered that the whole of the nearside had been repainted . We complained to the dealer which bought the car back...

My local dealer charged me for work that wasn't done - what can I do?

My local Subaru dealer recently charged me £400 to replace the spark plugs on my 2005 Forester. They charged three hours labour as they reckoned the plugs were seized. The car was still idling badly so...

Does my car need a brake fluid change on its first service?

My car is due its first MoT and I'm taking it to an official dealer for a service and MoT. The MoT alone is £53 and on top of that they are adding a complete change of brake fluid as well as the service....