Why won't car dealers allow the use of debit or credit cards for car purchases?

A Lexus dealer has refused to accept my debit or credit card in payment for one of their used cars, a £26,000 balance after part exchange. This was confirmed by Lexus UK when enquiring; you cannot used...

I was offered a very low trade-in value for my car - is this a common dealer practice?

I visited a main dealer to have some work done on the front brakes of my 2006 CR-V, which has done 113,00 miles with a Full Main Dealer service history. Whilst there, I asked the mileage on a 2010 CR-V...

My new car has been delayed at the last minute - what can I do?

I have ordered and paid a deposit for a new Jaguar i-Pace from my local dealer. I was given a full schedule by the dealer from Jaguar which detailed a full timeline from order to manufacture through to...

My car battery failed after just four weeks - is the dealer liable?

I bought a five year old Vauxhall Cascada from a main dealer which included a two year NetworkQ warranty. In the first week of using it I reported a number of faults including the ECO Stop-Start did not...

Should I have to pay to have my tyre pressure sensors reprogrammed by a dealer?

At a recent annual service for my 2017 Peugeot 3008, I requested that the front and rear wheels be swapped round so that tread wear was evened out. However, I was informed that although this was possible,...

Is a dealer contractually bound to deliver a new car at the price agreed at the date of order?

I ordered a new Jaguar XF Sportbrake, paying a £500 deposit. I'm serving in the military and took advantage of the discount offered while keeping the total build price under £40k, therefore not straying...

A car I agreed to buy has been misfuelled by the dealer - should I negotiate a discount or just reject it?

I have agreed a deal on a used Maserati Quattroporte Diesel and paid a £1000 deposit (to hold the car until collection) part of the deal was a full MoT. While taking it to the MoT, the driver put £20 of...

Our used car developed a fault - is the dealership liable or the warranty company?

My daughter recently purchased a 2009 MINI Cooper from a small dealership. At the same time she purchased an extra nine months warranty to the three months warranty included in the price, costing her an...

I have heard that all cars built before 31st August must be sold by that date - is this right?

I have heard that all cars built before 31st August must be sold/registered by that date. Does that mean there will be lots of pre-reg bargains, please?

I found out my vehicle is older than I was told - is this a case of mis-selling?

I purchased a Range Rover Evoque in March 2017 from a main dealer. The salesman said it was first registered in November 2016. The warranty was three years from that date. At the end of May this year I...