The engine of my Ford Focus has been destroyed by coolant loss - how do I proceed in getting it fixed?

I have a 2012 Ford Focus 1.0. It had a catastrophic loss of coolant, which destroyed the engine. I tried getting the head gasket replaced, pressure tested, skimmed etc but it's just been an ongoing nightmare of new problems each step of the way. The garage are now saying that we may as well have a replacement engine instead and that a rubber hose becoming brittle and cracking led to the problem. Apparently it's quite a common problem on this model. Any ideas on how to proceed?

Asked on 5 December 2017 by alun

Answered by Honest John
This is a very common problem on the first few years production of 1.0 EcoBoosts, usually fixed with a new pipe under a TSB while the car is in a Ford dealers for service. If it hasn't been to Ford dealers for service then it's going to be very difficult to persuade Ford to take any responsibility.
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