DMF failure on MINI - can I reclaim my costs?
I purchased an approved used MINI six months ago with a mileage of 30,000. Six months and 10,000 miles later the dealer informed me that the car required a new clutch and flywheel.
As this was classed as wear and tear it was excluded from warranty and I ended up paying an additional 15% in costs based on the total purchase price. MINI has denied the DMF has contributed to the clutch failure at such a low mileage - do I have any rights to challenge this and recover any costs?
As this was classed as wear and tear it was excluded from warranty and I ended up paying an additional 15% in costs based on the total purchase price. MINI has denied the DMF has contributed to the clutch failure at such a low mileage - do I have any rights to challenge this and recover any costs?
Asked on 28 April 2016 by browneyedbird
Answered by
Honest John
Presumably a diesel? Most manufacturers attribute failure of DMFs to clutch failure caused by driving style, even though the real villain of the piece is usually a failed/leaking clutch slave cylinder that is never returned with the other failed parts.
I've been on TV about this in 'Don't Get Done, Get Dom'. Without all of the parts, unfortunately you have no proof. But if the failure occurred within six months of purchasing the car, consumer rights are on your side and you can hold the dealer liable: www.honestjohn.co.uk/faq/consumer-rights/
I've been on TV about this in 'Don't Get Done, Get Dom'. Without all of the parts, unfortunately you have no proof. But if the failure occurred within six months of purchasing the car, consumer rights are on your side and you can hold the dealer liable: www.honestjohn.co.uk/faq/consumer-rights/
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