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Why was my wife penalised £90 for overstaying in a motorway service station?

My wife recently parked at a motorway service station, stayed for three and a half hours and has been asked to pay £90 (or £50 in 14 days). This charge seems grossly excessive. What do you advise?

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It is. Should not be allowed on a motorway rest area. If she fell asleep, then she has a strong case and should not have to pay. They will never take a driver to court for falling asleep in a motorway rest area. See: www.honestjohn.co.uk/faq/private-parking-penalties/
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