My new car' has had bodywork repairs that weren't declared
What are my rights, and should I be chasing? What are my realistic expectations?
Bought brand new car from main dealer - recently had minor bump - bodyshop experts tell me my new car has had lots of work previously. We've established that it left factory in perfect condition.
When confronted, the dealer stated that, yes, they had paintwork 'touched up' due to damage - and they just failed to tell me. The car was bought and sold as new - and the dealer withheld info and miss-sold me car. HELP!
Bought brand new car from main dealer - recently had minor bump - bodyshop experts tell me my new car has had lots of work previously. We've established that it left factory in perfect condition.
When confronted, the dealer stated that, yes, they had paintwork 'touched up' due to damage - and they just failed to tell me. The car was bought and sold as new - and the dealer withheld info and miss-sold me car. HELP!
Asked on 1 December 2012 by sh22
Answered by
Honest John
Depends when you bought it. If within the past year you can probably invoke Clegg v Olle Anderson 2003.
Our honest used car pricing is a little bit different to all the others. You can get to our values through make or model - you don’t have to follow a prescribed route. Plus, it’s live, which means we can react to changes in the market quicker than any printed price guide.
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Dear Honest John,
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Please help me choose my next car. I would like it to have:
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