Our numberplate was cloned and we received a parking ticket, what can we do to appeal?

My wife recently received a parking fine from Euro Carparks for overstaying in a Sainsbury’s car park in Surrey. At the time the vehicle was parked on our drive in Northumberland and we have time stamped videos from a neighbours door cam to prove it. It would appear that the number plate had been cloned.

She reported it the police and DVLA but Euro Carparks are insisting the notice of fine is correct. She has contested the notice but this does not appear to help. There does not appear to be a contact number or email in the notice to prove the vehicle in question is not hers. I am at a loss as to what to do next. Can you suggest what we should do next?

Asked on 10 January 2024 by theanalyst

Answered by David Ross
You can read our guide to appealing parking fines here: www.honestjohn.co.uk/advice/parking-ticket-appeals/ This explains the process for both Penalty Charge Notices issued by local authorities and also those received from private parking companies, as in your case. You can appeal this ticket on the grounds of fraud, but if this is unsuccessful you can also appeal to the relevant trade body.
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