What would cause a sudden power loss in an Audi Q4 e-tron?

My daughter's Audi Q4 e-tron lost power suddenly on the M1 where there was no hard shoulder and an HGV immediately behind her. Thankfully she and her baby suffered no harm. Is this a known issue with this car? Is it likely to be a software problem?

Asked on 17 March 2023 by Chris Walton

Answered by David Ross
We're sorry to hear that your daughter has had problems with her Audi Q4 e-tron.

A sudden power loss like this can be a troubling experience and may have caused some loss of confidence in the car. We would suggest returning it to the supplying dealer as soon as possible for a full checkover and diagnostic analysis. If you're not satisfied with the response don't hesitate to escalate the issue with the dealer or Audi UK.

The Q4 e-tron is still a relatively new car and there have been very few reports of problems. If the car restarted later on and operated normally it would suggest this is a software issue rather than hardware, as the latter would have likely disabled the vehicle permanently.
Similar questions
One pedal driving sounds like a genuine advance in ease of motoring. Are all of the newer electric cars so equipped? And is the feature available on any hybrid models?
This isn't a wind up. I just have no mechanical knowledge. I recently bought a used Lexus RX400h and I cannot hear the engine when pulling away. I was wondering if this is normal as I want to reject the...
My second point revolves around the new breed of electric plug in cars. I read a little while ago that GM is to bring a number of Ampera to the UK for testing and the same can now be said of the Prius...
Related models
Superb, premium interior. Loads of space. Generous equipment levels across the range. Most efficient models can officially travel 316 miles between charges.