Are service books purely digital now?

I have been told that the service book is purely computerised for my new car - but surely I should have a paper service book so I can see a record and any future owners. Am I being told the truth here?

Asked on 22 July 2020 by Geoff S

Answered by Dan Powell
This is becoming increasingly common, which is why it's vital that car owners keep a paper history file for their vehicle. The dealer will provide paper print outs for every service, MoT and repair job, if asked.
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