Are service books purely digital now?

I have been told that the service book is purely computerised for my new car - but surely I should have a paper service book so I can see a record and any future owners. Am I being told the truth here?

Asked on 22 July 2020 by Geoff S

Answered by Dan Powell
This is becoming increasingly common, which is why it's vital that car owners keep a paper history file for their vehicle. The dealer will provide paper print outs for every service, MoT and repair job, if asked.
Similar questions
How do you establish if the mileage and service history is correct on a used car?
I am looking to buy a 2010 car just to run around in but the seller can only provide evidence of its last service being 2017. He insistsIs this isn't a red flag. The oil and filter has been changed more...
I bought a pre-reg Nissan Qashqai from an approved dealership and the first annual service is due next month. There was no service history book with the car and the dealership is unable/unwilling to provide...

Ask Honest John

Value my car