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• How much to pay for a 2nd hand car 17 Jan 2005 (Forum)
  The Passat is from a franchise and is from an approved car scheme. We have not seen this car; it is on the VW website as a VW stock car which my local dealer can get for me. This would work thus: test drive a similar car (maybe a higher spec), agree a price and pay a deposit.
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  Why is it more expensive to insure electric cars? 9 Apr 2021 (Ask HJ)
  The quotes to insure my Nissan Leaf are generally much higher than those to insure my Skoda Kodiaq. Is this a disincentive to buying electric cars and...
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  Getout claws 21 Mar 2009 (Ask HJ)
  I have seen you recommend Warranty Direct in the past and so covered my SAAB 9-3 with one of their Extra Care warranties. This was renewed in October last...
• SEAT Arona - Reject car - my rights ? 25 Mar 2025 (Forum)
  The original dealer claimed the other garage were being pedantic and promised to honour the warranty but insisted I get the vehicle to them at a cost to me of £336 for recovery from one garage to the other. I also incurred costs to travel by train to Crewe to collect a courtesy car.  The original  SEAT dealership has agreed to reimburse the recovery cost but have yet to pay this despite two emails requesting they do so. They have also been asked to cover the train cost but have yet to agree to this.
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  Kia warranty expired two days ago - can I still make a claim? 13 Sep 2021 (Ask HJ)
  My wife's Kia Picanto has just failed its MoT due to the airbag warning light remaining on. The car is two days out of its seven-year warranty, and has...
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  How do I prove that the DMF was faulty in my car when I bought it 12 months ago? 30 Nov 2018 (Ask HJ)
  I bought a used Volkswagen Tiguan in December 2017 and have covered 12,000 miles since. I recently took it for a service and the engineer told me that...
• BMW 525 - False Invoice and Warranty amendment by Dealer 14 Aug 2017 (Forum)
  Its Saturday and we bought the car on Wednesday.
• Renault Clio 1.5 DCI - A noise coming from my car while driving 11 Sep 2011 (Forum)
  I have limited funds is it worth me buying a warranty in the hope of them fixing it. I can record the noise if need be. My friend who knows more about cars than me said it not the actual Turbo but more like a leak.    
• Renault Clio 1.5 Dci - A noise coming from my car while driving 8 Sep 2011 (Forum)
  I have limited funds is it worth me buying a warranty in the hope of them fixing it. I can record the noise if need be. My friend who knows more about cars than me said it not the actual Turbo but more like a leak.  
• Renault Clio 1.5 DCI - A noise coming from my car while driving 8 Sep 2011 (Forum)
  It did it again the other day but after a while the sound changed and I can't seem to figure out where it is coming from. My timing belt was changed last year and I have covered around 6k miles since then. I usually get around 60 odd mpg but recently on a long journey, or even shorter ones it has dropped about 10 mpg. Also this noise appears while driving after certain revs.
• Renault Clio 1.5 DCI - A noise coming from my car while driving 8 Sep 2011 (Forum)
  It did it again the other day but after a while the sound changed and I can't seem to figure out where it is coming from. My timing belt was changed last year and I have covered around 6k miles since then. I usually get around 60 odd mpg but recently on a long journey, or even shorter ones it has dropped about 10 mpg. Also this noise appears while driving after certain revs.
• Honda Jazz/Fit (2008 - ) - 5 miles in a new Jazz 9 Sep 2009 (Forum)
  On the occasional hot day it has an electrically powered cover, this coupled with the clever back seats means my dad could probably use the car as a greenhouse extension! Car went very well, suspension is a little bouncy for my liking, but it rides rough surfaces well and doesn?
• BMW 3-Series E46 (1998 - 2005) - BMW write-off help! 9 Jan 2009 (Forum)
  The police were called to clear the road and took statements. The front door was very badly damaged, and the inside floor of the car was pushed in, the rear door was also damaged, the roof dented and the petrol cap stuck open. My Dad called his insurers who arranged recovery and delivered a courtesy car on Tuesday morning. The insurers have called today to say the car is a write off and have offered him £5,250.
• Renault Megane Dynamique 1.9dC1 16 Mar 2007 (Forum)
  of 30% for the replacement engine citing that ?they would expect an engine to have a serviceable life of 100,000 miles?. As the car has covered 69,000 miles it is their contention that the offer of 30% goodwill represents a ?fair? recompense for my inconvenience. I dispute this statement as it does not account for the fact I am expected to source the remaining 70% costs, nearly £5,000, at a time that I would not reasonably be expected to do so
• Cam Belt Badly Fitted? Vaux Frontera 9 Apr 2005 (Forum)
  I left the car with them and they replaced the cam belt and also the water pump as they said all the bearings had gone and this had contributed to the problem. Anyhow it came to £120 vat so I thought it seemed a reasonable price and the car was running fine.
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  Is it a dealer's duty to carry out a mileage check? 17 May 2017 (Ask HJ)
  I bought a Mitsubishi L200 Barbarian in March 2016. At the time the mileage showed just over 31,000, the car came with full Mitsubishi service history...
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  Is there a known fault with the engines on 1-litre Ford Fiestas? 6 Apr 2020 (Ask HJ)
  We have a 2016 1-litre Ford Fiesta. A red engine light came on, so we booked a service at Halfords. They stated that there's an internal sensor that is...
• Peugeot 106 - Cash in Lieu - settlement value? 5 Jul 2011 (Forum)
  I've done an autotrader valuation which puts the value for private sale at just over £1000, and research on buying similar cars in my area seems to suggest that that's the correct figure. My question really is what does the cash in lieu settlement cover? More specifically, does it take into account the fact that I'm retaining the salvage value of the car?
• Pug 206 XSi Various Probs 5 May 2005 (Forum)
  The car is out of warranty, but are peugeot replacing these on request as they are in my opinion under engineered. The car has never suffered any impact frontal or otherwise, from looking at the passenger side unit, I think I could snap both the mountings just using the force it takes to replace the dust cover on the headlamp assembly. 2.
• Can I reject this paint job? 15 Oct 2003 (Forum)
  The car was duly taken to a suitable bodyshop and I went off on hols knowing I'd be collecting my car when I got back. So I collected it and my car had clearly been outside for a while it was quite dirty.