Is your car your pride and joy, or are you ready for a change? Let us know and you could win a £300 John Lewis voucher | No thanks

Insurers Fund Fraud by Hiking Excesses to Pay for it.

Tue, 20 Oct 2009

As the insurance industry shoulders a £1.9 billion fraudulent claims bill and investigators report a 44% increase in fake motor insurance claims, car insurance stealth charges are also on the up.

Compulsory excess payments have been increased by 32% in the last year from £129 to £170 - 85% of drivers would pay this charge in the event of a claim.

Drivers with a compulsory excess above £500 has increased almost tenfold from just 0.3% to 2.7% - 1.55% of  these could pay between £1,000 to £3,000 to

With over 4.4 million claims each year, this £41 excess increase will make the insurance industry £154 million more in the next 12 months.

The number of drivers with a compulsory excess on their policy has jumped by 4% from 81% and currently impacts 21.5 million drivers.

On top of this, the average policy price has increased by 10% from £478.70 to £526.42 for fully comprehensive cover and almost 13% for third party.

As the insurance industry foots a £1.9 billion fraud bill and recent reports reveal a 44% increase in false claims, new research from shows that
providers are strategically recouping this money from consumers by hiking compulsory excess charges by almost a third (32%) in the last year. In addition, the number of drivers being hit with a compulsory excess fee of between £1,000 and £3,000 has increased almost tenfold from just 0.3% to 2.7%. Across the country, this means that in the event of a crash, drivers will now have have to pay their insurer an average of £170, a fee which has gone up by £41 from £129 since August 2008.

With over one in five drivers (4.4 million) claiming on their car insurance each year, insurance providers will now be making an additional £154 million more from compulsory excess hikes in the next 12 months. This £170 compulsory excess charge combined with the average voluntary excess payment of £197 can make cliaming for an accident a costly business. In fact, any damage that costs less than £367 to repair really isn't worth making a claim.

Not only has the cost of compulsory excess increased over the past year, the number of drivers impacted by this fee has also risen from 81% to 85%. Whilst most
consumers are familiar with voluntary excess, a compulsory tarif can often slip under the radar when selecting a new insurance policy. In fact, many drivers may not even realise that they will be hit with this fee in the event of an accident.

Mark Monteiro, insurance expert at, comments: "Hiking hidden charges and exploiting consumers who don't have the time or the inclination to scrutinise the policy small print is really sneaky in such a tense economic climate. Most people don't even know that they could be hit with two excess charges in the event of a crash so this is an easy way to generate revenue. However, we can't ignore the fact that consumers do have a responsibility to read the small print when they take out a policy, but unless people actually make a claim, most don't even know that this charge applies to them."

Monteiro concludes: "Policy excess is not the only increased cost for motorists as fuel prices have also taken a hit with the recent 2p duty increase. In addition, the cost of insurance is also rising. The average policy has jumped up by 10% in the last year from for fully comprehensive cover and almost 13% for third party. To avoid these rising costs and excessive excess charges, it's important that consumers shop around every year for their car insurance. Providers rely on repeat renewals as the most competitive prices are often only offered to new customers."

For more information visit


Add a comment


Ask Honest John

Value my car

Amount to borrow
Sorry. The minimum loan amount is £1000
To pay back over

My credit score

Best available rate 9.20%

Total repayment £8,930.17

Total cost of credit £1,430.17


48 monthly payments

Apply now

Representative example

Borrowing £7,500 over 4 years with a representative APR of 25.4%, an annual interest rate of 25.4% (Fixed) and a deposit of £0.00, the amount payable would be £239.77 per month, with a total cost of credit of £4,008.96 and a total amount payable of £11,508.96.

CarFinance 247 Limited is acting as an independent credit broker

Universal Square, Devonshire Street North, Manchester, M12 6JH