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Hyundai seem to be in a world of their own at the moment. I'm just wondering how long my comment below which was posted onto Hyundai UK's facebook page last night will last before its deleted! ( www.facebook.com/hyundaiuk?filter=2 )
"I really think you need to go back to marketing school!. The 'film remake' theme is cringingly bad for all the Hyundai cars and look as if they were done on a £10 budget. The worst has to be “the Fly” for the IX35, however, it’s quite ironic that “Dude where’s my car” is also an IX35 ad and the majority of us who’ve ordered the car are asking the same question to our dealers!. Take a leaf out of Nissan’s book and show everyone just how exciting the new range is, especially the IX35."
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As mentioned before, my order is for a 4wd with both media and individual pks. I ordered in early may, and delivery has been put back twice already. Today i've been informed if i want the brown leather there is a further delay till november. I have told them to keep the media pk but cancel the individual pk as on the premium you get half leather seats anyway. This hopefully will come through mid september. karl.
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Hi karl66, seems like another excuse to me, I can't believe that they wouldn't have enough brown leather seats!. Particulalrly since this is the colour in the IX35 brochures! (unless you can correct me).
I've told my dealer that I won't chase them until after my holiday in August as I simply don't believe what Hyundai are saying or what the dealer is selecting to tell me. I'm thinking my mid May order will arrive late September and the pride in getting a new car is extremely thin now like everyone else.
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Built at Kia plant - Kia Sportage launch next week - guess the priorities
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Anymore delays and i'll lose the will to live. I did want the brown leather but i'm not keen on waiting till november. Dont no what others think but i think the half leather and cloth seats still look good. I am supposed to be going to my dealer the wkend to take documents , so my private plate can go on retention . This is to make the changeover a quicker process when the ix35 arrives. My only concern is that if more delays occur they have me by the short and curlys if i decide not to keep waiting. I do feel a little for the dealer as he's guaranteed the value of my current car, however long it takes. This was fixed from early may. karl.
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Have the half "leather" seats in my cee'd. Find they're a good compromise between wearing out cloth seats (my last Golf) and sticky posterior with full leather in the hot weather even with a/c
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slight drift, but I had a peugeot 5008 on order, ordered in March with a 10 week delivery.
Current delivery estimated as october. Which means I have to cancel. Reason - hailstorm damaged cars and now factory closed for a month.
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we have decided today we are going to wait till late october/ early november for our first choice of car which is sirus silver 4wd with media and brown leather interior. We were also told today that the new delivery time for a fresh order for this spec would be january 2011!!. karl.
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Hyundai uk have today told me that my car should be at my dealers for the end of september?, only 3 days ago my supplying dealer said it would be no earlier than the end of october/ early november?. I just dont know what to make of all this. karl.
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i just got a letter from hyundai today explaning the problem the reaction from uk has been exceptional and repeated acroos europe with result that production from our factory has been unable to keep up with customer orders . having secured additional production of ix35 for the uk .and will start to arrive over the next few weeks. having orderd my ix35 4x4 premium in black on 11. 04 . 2010. salesman told me last week my car will be hear in about 3 week s mind you my first date was 1st july . but i was told when orderd car 12 to 16 week delever. hyundai is giving me £500 worth of accessories for my new car as a goodwill gesture for being so patience.
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Hi Fitlike, I have had the same letter and offer as you. I am told that I should have my car in about 2 weeks as it has apparently now arrived in the UK, having been ordered at the end of March.
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are you getting the same as me?
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Hi, I too ordered a Premium 4wd with both packs in mid May. No delivery date as of yet, but I will not wait till November for a Hyundai...not unless my delear is prepared to offer a significant discount.
I enjoyed the test drive and believe the product is excellent, but 6 months is far too long.
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HELLO, new to this site, I have had an IX35 4wd Premium with Media pack on order since the 8th of May. After attending the garage yesterday, the salesman only offered a couple of observations, one, the order now stands at No 12 in the build cue and indeed may have been built already and that the factory is now on their annual holidays until the 8th August. He has promised faithfully to give an update just ASAP. Very impressed with the car on the test drive, comparing it with our Mitsubishi Outlander it is positively quick, quiet and very well equipped also the bonus 5yr warranty. We have considered quite a few other SUV's, Kuga too expensive, Qasqai too small inside, new Sportage virtually unavailable for months and months. C'ant wait to get the IX, convinced it will be worth the wait.
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What do i do to qualify for this £500 credit!!.Was it direct from hyundai uk?, is it something everyone gets after waiting a certain time. thanks karl.
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No wonder I haven't seen any on the road yet. Anyone heard news about the automatic? My Hyundai dealer shook his head and told me they haven't started making an auto IX35 yet, was looking at around December at the earliest.
Is the Premium less plasticky than the standard? They only had a standard model at the dealership, which is weird, was really impressed but didn't like the hard plastic on the door cards, does this bit come in leather in the premium version?
Bit of a firm ride too. Sporty but firm. Is the Sportage softer??
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I've only seen one on the road, that was a black style model at bham airport in may!.As for the auto version, it was due out november but my dealer has told me we wont see any autos till at least may or june 2011. On the premium model even if you go for top spec, inc full leather and media pks, the surfaces of the dash and doorcards remain the same.I think the quality of interior is top notch, with the fit and finish being better than the current 1 series bmw i drive. karl.
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Hi fitlike, who did you contact at Hyundai UK or did this letter ome out of the blue?
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EazyIX35 You need to contact Hyundai, (I left a message on the hyundai uk website). I have already waited 18 weeks now and decided to contact them direct as the story was changing daily and I still am not sure exactly what is happening but two weeks to delivery seems to be the latest news.
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fitlike easy ix35 no letter came out of the blue . how long have you been watting?
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fitlike, i ordered mine 4 weeks after yours but I was originally promised by the end of July at the latest but I'm about to go on holiday for 2 weeks (which the dealer knows already), so they ca't be expecting the car until after that. Given yours and others experience, I think I'm looking at the end of September which means I'll be contacting Hyundai by the end of August to play holy hell and I'll be looking for £500 off the car rather than accessories. Anyway I hope that yours does turn up soon for yours and everybody else's sake who are watching the farce of the 4WD IX35 unfold.
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I've been told by hyundai uk to ring them on the 10th off august for a further update. This will be 3months wait for me by then, i dont think theres a cat in hell's chance of 4wd premiums with bothpks turning up by even the end of september. I also think there is a damage limitation exercise going on between hyundai uk and hyundai dealers to stop as many people as possible from cancelling there orders. I dont think i have ever had such a problem getting hold of any other cars before.If i have to wait till end of october i will, but i want some sort of compensation for my patience plus this really will be my final cut off point. karl.
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To anyone waiting for ever and a day for their new car to arrive, I say give them a couple of chances and then ask for your deposit/ any other payment, back becuase they will be in breach of contract by then. The law of contract allows you to do this after a reasonable period of waiting. I for one would not wait any longer. Who wants a new car anyway? I have never bought new much prefering to get a good s/hand car and save a shed load of money. Hard earned for most part - why should anyone want to line the dealers pocket? GET OUT NOW!
Edited by gramar on 01/08/2010 at 22:00
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There is a dealer on Autotrader with a black and a white IX35 both with the media pack on sale for £19.5K.Its only 'possible' they would consider a p/ex at these prices!.A bit pompous.
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OK, just received an update from my dealer:-
1. The 4wd Premium + metallic pain + media pack that I ordered on 17th May 2010 is now back order number 5, on 24th May it was back order number 9!. Dealer was hopeful I would receive it mid September but I told him that he was being optimistic!. Apparently when he tried to get a scheduled build date, Hyundai couldn't provide one stating that the factory in Solvakia couldn't provide one, we all know that that's rubbish (any business would do that never mind the world's 4th largest car manufacturer).
2. Just to rub salt in, apparently the £500 of accessories i.e. parts + labour ( which equates to about a tow bar + fitting) is only being sent to those who ordered before 20th April. This was a cut off point decided by Hyundai, obvioulsy there are alot of us that won't be letting that stand. My dealer said he would provide all the details of who I need to contact at Hyundai when I return from my holiday.
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I ordered the 14th may, my order is supposed to be 2nd in backlog!!. We will see what they say at hyundai uk on the 10th august. karl.
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Hi everyone,
It seems that things are moving now. I have got my registration number and delivery date after 19 weeks of waiting. I will be collecting the car this weekend and will let you know what I think. I hope you are not kept waiting too much longer!
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Hi, ordered my my IX35 (premium, 4wd, white media pack) mid April so will be chasing later this week, considering giving them one more chance for delivery and then withdrawing my order as this will be their 4th missed estimate and they will be in breach of contract as far as I am concerned.
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Hi everyone, So far I'm not impressed with the way Hyundai has launched this vehicle. I have for the last 20 years always purchased Japanese vehicles with no delivery problems whatsoever. On 25th April I ordered a Hyundai IX35 Premiumj 4wd with Media Pack and was told that there would be a waiting list of about 14wks. I changed from Mazda to Hyundai with a bit of reluctance but just loved the test drive of the IX35, prefering it over the Mazda CX7. On Saturday I rang my dealer to see if they had any news on delivery. You can imagine my annoyance when they told me that the IX35 is made in the same factory of the soon to be released Kia Sportage and that production of the IX35 has stopped temporarily due to the factory having to knock out the new Sportage. Am I missing something here? The IX was launched in the UK in March and obviously Hyundai have not kept up with demand for this vehicle. Before they launch the Kia surely they must honour the exisitng orders for the IX35.
I don't know if anybody attended their Hyundai dealerships earlier in May/June when Hyundai were asking children to hand in their old footballs and have them exchanged for an official World Cup football. I decided to take my daughter and neighbours son to my local dealer and was greated by friendly Hyundai staff. We handed in our footballs only to be told that Hyundai had ran out of World Cup footballs earlier in their promotion and they had to purchase a load of England footballs from JJB Sports. Typical! This poor marketing should have warned me about Hyundai. Anyway, I have sent an email to Hyundai yesterday and I look forward to receiving the usual corporate reply from them.
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I've usually found that if a dealer is poor in the sales department (when they're supposed to be winning you as a customer) they'll be even worse at after-sales service (when they've got you). OK - there's a supply problem with this Hyundai, with too many customer orders for the factory to satisfy - but the dealers should know what is going on and keep the cusomers informed.
Pull out of the deal if you can and go for a Skoda Yeti or Ford Kuga or Nissan Qashqai.
Edited by Avant on 03/08/2010 at 00:42
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I've usually found that if a dealer is poor in the sales department (when they're supposed to be winning you as a customer) they'll be even worse at after-sales service (when they've got you). OK - there's a supply problem with this Hyundai, with too many customer orders for the factory to satisfy - but the dealers should know what is going on and keep the cusomers informed.
Pull out of the deal if you can and go for a Skoda Yeti or Ford Kuga or Nissan Qashqai.
If people did this then they would have the same problem...current lead times for yeti is 16-20 weeks, kuga 16 weeks and qashqai nissan plant say they dont expect new ordered delivered in 2010 but in 2011....and no stock of anything really unless a cancelled order that is built to spec for someone else...
A synic would suggest a deliberate ploy by manufacturers for keeping the prices high!!!
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"...soon to be released Kia Sportage and that production of the IX35 has stopped temporarily due to the factory having to knock out the new Sportage..."
Was at my Kia dealer this afternoon having the brake cylinder on my cee'd replaced after the recall, and the demo Sportage was being delivered (also the Auris Hybrid - multi-franchise). Looks very impressive.
So this may be good news for pending iX35 buyers with the Kia launch run now complete. There again, probably Sportage orders will now be added to the queue!
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Well I received a telephone call from Hyundai in relation to my email. The lady was apologetic stating that demand for the IX35 was outstripping supply and that the factory was working as hard as it could to meet the demand. She then stated that the Kia Sportage was a different vehicle by a different manufacturer and that my dealer was incorrect in stating that the IX35 has been stopped in order for KIA to produce the Sportage. She was also unable to give me any possible delivery dates for the IX35. Well I don't know what to think or who to believe. To say that demand is huge for this vehicle and it has been launched in the UK since March, where is it? I have only ever seen four on the roads in the North East. Are Hyundai sending the vehicles to the rest of Europe before the UK?
I have been a loyal Mazda customer over the years and am now wondering whether I have done the right thing. I will give Hyundai until then end of September then I will cancel the vehicle and look elsewhere. I could probably order and receive a hand built Aston Martin (if I could afford it) in less time than Hyundai will get me the IX35. I believe that Hyundai should be prepared to give all those people who have waited over th 14wks, 2 years free servicing. I won't hold my breath.
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Had an update off hyundai uk today. My car is due to be built either this week or next week, im still 2nd in the backlog queue. they say it should reach my dealer the end of september, but my dealer says end of october early november!!. I've had no joy with my £500 voucher request. how are others getting on with delivery. karl.
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Got my 4WD premium (white) Saturday and so far I am very pleased with it. It looks great and drives really well, I'm just being very careful where and how I park as it's so much bigger than my previous car! I am also still working out how to use some of the gadgets and having problems with the voice recognition on my blue tooth, though I don't know whether that is my phone or the car system which is at fault! I am pleased to say I am glad that I waited, it was worth it.
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Got a 2wd premium that was in show room and had media pack, seems to be a software prob with sat nav. When approaching round about to turn right says "turn left then" some larger roundabouts ok so only a small issue. Taking it into garage tomorrow as auto headlights do not work - may be sensor??
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Hi skiboy,
I got my new ix35 yesterday and i seam to have this same problem, can you let me know if yours has been solved and what was the problem?
Cheers
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Hi there,
I just got my 2wd premium all seams to wrok well except the auto headlights, i see you have had the same problem. I took the car back to the garage today and they can't trace the fault and have booked another day to drop the car in and they are telling me they dont know for how long the car will be there!!! Could you let me know what your fault was i.e. sensor, electronics???
Many thanks
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Hi we have just taken del (Saturday) of a new Ix35 premium in Piston Grey with both packs using the hyundai affinity programme and saved c£3k off list price. My wife liked the one in the showroom and we took that. After less than 24 hrs and 26 mls on the clock the media centre packed up totally, no radio, no sat nav NADA! I contacted the garage but being on a Sunday nothing they could do then. Then it started working again later that day. Today Tuesday it has packed up again. When it was working my wife couldnt get the voice recognition to work either. Our Hyundai dealership have told us that Hyundai are aware of the fault and hoping to have a fix in the next couple of days!
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hi how you ix35 hope it was worth the wait ? still not got my one
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hi how you ix35 hope it was worth the wait ? still not got my one
Hi I didnt wait as we took the one in the showroom.
However, now I wish I hadn't. It has been back twice with regards to the media centre. The centre works randomly i.e. we currently have no sat nav, bluetooth when it feels like it, no CD with my daughters CD stuck in it and it won't eject, reversing camera works, but the grid appears when it wants to, the radio works on occasions but then changes stations of it own accord.
It doesn't end there! When the salesman brought it back as they were aware of a few issues with the media centre (but needed the code at the back of it to order a new one!) the car wouldn't lock and the alarm kept going off. The salesman tried 5/6 times pressing the remote and opening and closing all the doors in turn, still the alarm kept going off. In the end he had to start the car and switch it off again and hey it locked!
But more concerning is that when my wife came home the following day with the children in the car, it would not allow her to get out or me to open the doors from outside. She frantically had to press the remote several times both the the doors released. The dealer is aware of the issue with the alarm and their other showroom car does the same. They have not responded to my email, with what I would call a serious safety issue, what would happen if they were in an accident and couldn't get out?
Having advised the dealer that we were considering rejecting the vehicle, I have just sent letters to all parties requesting a like for like replacement.
Be AWARE of these faults, Hyundai are also aware. They had the car last Thurs re the media centre and we still habe still not been contacted for a replacement date. With everything else, have had enough.
Not willing to risk the family safety!
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hi how you ix35 hope it was worth the wait ? still not got my one
Hi I didnt wait as we took the one in the showroom.
However, now I wish I hadn't. It has been back twice with regards to the media centre. The centre works randomly i.e. we currently have no sat nav, bluetooth when it feels like it, no CD with my daughters CD stuck in it and it won't eject, reversing camera works, but the grid appears when it wants to, the radio works on occasions but then changes stations of it own accord.
It doesn't end there! When the salesman brought it back as they were aware of a few issues with the media centre (but needed the code at the back of it to order a new one!) the car wouldn't lock and the alarm kept going off. The salesman tried 5/6 times pressing the remote and opening and closing all the doors in turn, still the alarm kept going off. In the end he had to start the car and switch it off again and hey it locked!
But more concerning is that when my wife came home the following day with the children in the car, it would not allow her to get out or me to open the doors from outside. She frantically had to press the remote several times both the the doors released. The dealer is aware of the issue with the alarm and their other showroom car does the same. They have not responded to my email, with what I would call a serious safety issue, what would happen if they were in an accident and couldn't get out?
Having advised the dealer that we were considering rejecting the vehicle, I have just sent letters to all parties requesting a like for like replacement.
Be AWARE of these faults, Hyundai are also aware. They had the car last Thurs re the media centre and we still habe still not been contacted for a replacement date. With everything else, have had enough.
Not willing to risk the family safety!
As a gesture they did throw in some mats! As I was never offererd the opportunity to buy them in the first place. I think they were cheesed off as I bought my car through their affinity programme, They supply the cars to Norwich City, as a season ticket holder I took advantage of this and bought our 2wd premium with both packs for 18.7k.
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HI ALL, I RECEIVED A LETTER OFFERING £500 OF ACCESSORIES BUT WHEN YOU TRY TO FIND THEM ON HYUNDAI'S WEBSITE THEY ARE NOWHERE TO BE SEEN! ANYONE BEEN ABLE TO FIND THEM? THIS IS REALLY STARTING TO BECOME A JOKE.
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yes theirs not mutch got list form my dealer depends what you looking for. .fitlike
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I got a spreadsheet from my dealer. It includes sill guards, car and boot mats, bodywork/style accessories, alarm upgrade, front parking sensor, boot organiser, towbars, bike carriers, European car kit, key ring and other bits and bobs. Get your dealer to e-mail some photos to show what some of the accessories look like. I have managed to spend all but about £75 of mine so far.
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Hi, would anyone in the list above care to comment as to any progress in actually taking delivery of their IX35. I ordered a premium with media pack on 8th May, the most recent comment from the salesman was " Hopefully delivery will be the first week in September, hopefully" Getting really frustrated with any meaningful progress on a positive delivery date, any other comments on how satisfied those that have their IX35's are? Regards TRITON750
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I have been waiting since late May for a Premium 4wd with media pack. I was originally told middle of July, then end of August. Just had an update from the dealer and they now have no idea when the car will be built or delivered! They say it is Hyundai UK not passing on any information. They have not had delivery of any ix35's ordered after beginning of April and don't have dates for any more.
Apparently all of the dealers are now putting pressure on Hyundai UK to sort this ASAP because it is costing the dealers in reduced part-ex values and cancelled sales. I was told original part-ex values will be honoured and the £500 accessories should be offered to everyone after 16 weeks.
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Hi am new to this forum
Ordered our IX 35 Style 2wd on 4th June
Contacted my local dealer yesterday and he seems to confirm the comments you have made. He is having a meeting with Hyundai tommorrow, I will phone him on Monday. Will let you know the result.
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I phoned my H dealer yesterday and he stated that my order was still at the "waiting build" stage at the factory and couldn't confirm when the car will be built and delivered. He did say that Hyundai have been overwhelmed with 57,000 European orders and I estimate from some Googling that the plant can build 5-6,000 vehicles per month, this would also include the I20 and I30.
10 month wait...?????
Edited by KJO1967 on 13/08/2010 at 18:58
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Guess i was lucky as went in garage end of July and there was a silver premium model with media player sitting there so bought it. Found mudflaps on ebay. Had trouble getting auto headlights to work, took in to garage found they had to programme them to work as not set that way when launched so all ok now
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If it's the same auto headlight unit as used on the Kia cee'd (likely as built in same factory), have found it isn't as quick-acting as some other makes. Coming through the 8 tunnels on our motorway this afternoon, gave up on auto and just switched them on and left them.
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Hi Everyone new to this forum
we have also been waiting for our premium 4WD with both packs ordered 21st May, originally quoted 8 weeks for delivery then it went up to 31st july, given up asking the salesman at local hyundai showroom as he just tells you what he thinks you want to hear, a month ago he told us that it had been shipped from the factory(lie), then last week he told us that we were 13th on backlog, so i reckon we will be lucky to see this car before december, it is so frustrating when you keep getting fobbed off, even customer services dont tell you anything, I have never waited so long for a new car, last hyundai only took 6 weeks, so getting really hacked off withh hyundai now
Edited by Ellie65 on 15/08/2010 at 09:35
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HELLO AGAIN, JUST A THOUGHT, COULD IT BE THAT RIGHT HAND DRIVES ARE BUILT IN BATCHES, HENCE NO ONE GETTING THEIR CAR. C'ANT BELIEVE THAT THERE IS MORE PROFIT IN LHD'S ( GB IS REGARDED AS 'TREASURE ISLAND' WITH THE PRICES PAID HERE) PERHAPS WHEN A RHD BATCH IS BUILT WE WILL ALL BE A BIT HAPPIER. WHEN THAT IS GOING TO BE IS ANYBODIES GUESS!!! REGARDS TRITON 750
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"GB IS REGARDED AS 'TREASURE ISLAND' WITH THE PRICES PAID HERE"
I think you're a bit behind the times - ix35 4x4 premium 2.0 crdi UK OTR £20,745.00 = €25100 approx - price in Spain €31,990 plus road tax (varies with local council, probably up to €250)
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As you've probably read mine was ordered 14thmay 4wd and both pks. Dont know why Hyundai uk and my dealer are giving different dates?. Hyundai uk told me last last wk , the hold up is the 4x4 model's yet my dealer said its because i've ordered brown leather?.I think the main reason i've not cancelled is , they gave me a good deal on my bmw for px and i want to change the car anyway. If i cancel i have to start the whole process again and i doubt i'd achieve the px price i got off them in early may. I wonder if Hyundai uk will compensate the dealers as they must be losing a fortune in predicting px prices on such long delivery dates. karl.
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Had another update today and been told its the 4wd version and brown leather , thats holding things up. Theres now no guarantee mine will arrive by the end of october!!. If i got it end of october it would be a 5 and a half month wait. If a 4wd version with media pk becomes available at my dealers, before this time i am going to grab it.
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HONEST JOHN IS OBVIOUSLY RIGHT ABOUT THE COMPARISON OF EUROPEAN AND BRITISH PRICES, I MUST BE LIVING IN A BYGONE AGE, SILLY OLD DEVIL. STILL AT 61 I MAY BE ALLOWED ONE OR TWO DISCREPANCIES.
I STILL THINK THAT HAVING WAITED OVER 15 WEEKS FOR DELIVERY OF A NEW CAR, STILL WITH NO CONFIRMED DELIVERY DATE, STILL WITH VERY LITTLE COMMUNICATION FROM THE DEALER THAT IT IS A LOT FOR A BUYER TO HAVE TO PUT UP WITH. IF THE CHAIN-CAM ENGINE IS IN SUCH SHORT SUPPLY IS THE FACTORY IN EUROPE AT A STAND STILL, WITH EVERYONE STOOD AROUND WAITING FOR ENGINES TO BE DELIVERED? SOMEHOW I HAVE DOUBTS ABOUT THAT.
HAVE THE PEOPLE WHO HAVE AN IX35 ON ORDER HAD A PROMISE FROM THEIR DEALERS THAT THEIR ORIGINAL DEAL WILL STILL BE HONOURED, BEARING IN MIND THE EXCESSIVE AMOUNT OF TIME BETWEEN AGREEMENT AND ACTUALLY TAKING DELIVERY OF THEIR CAR?
REGARDS,
TRITON750
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Hi i work at a Hyundai dealer, i have a cancelled order for an IX35 Premium with both packs and black leather in Sirius Silver available for delivery on 1st of september let me know if you are interested on paul_carter101@sky.com, thanks, Paul
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Hi to everyone, i am sorry to hear about so many people waiting for delivery it is a massive problem that Hyunadai have, as i have said in my message above, i work at a Hyundai dealer and i have a few vehicles available for imediate delivery they are as follows:
Hyundai Ix35 Premium 4x4 in Sirius Silver with both packs
Hyundai Ix35 Premium 2wd in Machine Silver with NO packs
Hyundai Ix35 Premium 2wd in Black Pearl with NO packs
Ex Demo Ix35 2wd TDI Style in Machine Silver 5500 miles
Any questions at all you can contact me on paul_carter101@sky.com
Otherwise good luck with your current orders, i hope they arrive ASAP
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Hi Paul
Just wanted to say thank you for the excellent service and hospitality i received when i bought the ix35 in sirius silver with both packs you mentioned in your recent post from your dealership in Aylesbury,as i explained to you when we met, i ordered the ix35 premium in infra red with brown leather and both packs from my local dealer on july 25th only to be told my car may not be delivered before xmas,so i trawled the internet for any news regarding the car and the delay situation,found this discussion on the honest john website,saw your email,contacted you,cancelled my original order,and now i have the car i wanted albeit different colour but exactly the same spec, and all within 6 weeks,well chuffed.
Also really pleased with the car so far,drives superb,bluetooth,sat nav and all other bits and bobs working just fine.
Thanks again
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Just an update, apparently all dealers are giving Hyundai stick over this delivery problem!
Ours is supposed to be in the country mid-September. For us to pick up start of October. We are not holding our breath!
Have told dealer if not with us by then we will cancel (19 weeks of waiting by then)
Like all of you on this site, getting fed up with Hyundai
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As the dates for these cars is slipping an slipping, something to remember - VAT goes up by 2.5% in January,
And VAT is charged on date of supply, not when you ordered it. Given the amount of slippage already, it is not beyond the realms of possibility that some of these cars could slip to January. So, if it is possible this may effect you, get it in writing now that the someone else if going to bear the cost. Its probably easier to get it done now while it seems an outside possibility rather than wait until it seems likely.
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