Dealer is refusing to refund for work done on a faulty van - what are our options?

I recently purchased a used Volkswagen Transporter T5 automatic from a used car dealer. The van came with very little service history and due to its mileage (130,000) we decided to have the timing belt...

Are Hyundai liable to pay for a new engine on my 2011 Santa Fe?

My 2011 Hyundai Santa Fe, 125,000 miles, recently suffered catastrophic engine failure. Around 18 months ago, a new engine was fitted under guarantee. The cost of a replacement engine is higher than the...

What are my rights if I bought a used van with an undisclosed worn clutch?

I bought an SWB van from the dealer on 19 January 2017. It had a full service history, 123,000 miles and I paid £2400 with VAT. I drove home and left it over weekend but when I drove it on 23 January...

What is my legal position on a new timing belt failure?

9 months ago I had a new timing belt fitted on my 2009 Audi A6, 108,000 miles (the second belt I've had fitted). The bolt securing the timing belt tensioner failed and snapped off as confirmed by an Audi...