The timing chain has jumped - can I get any goodwill?

The timing chain has jumped on my VW Polo 1.2 2003 model at 38K miles. VW customer services UK have refused to contribute to pay for repairs as a goodwill gesture, even though the timing chain jumping...

I'm rejecting a car but the dealer is deducting £2000 for loss of value, is this fair?

I purchased a BMW X3 2019 model in Jan 2023 and it has developed issues with its brake discs. I have given the dealer four opportunities to repair but they have not been able to. I have now rejected...

Can I reject my new EV which refuses to charge?

I took delivery of a new MG EV4 Long Range Trophy on the 29th of April. They were only able to charge it to about 100 miles due to various problems at the dealership. I drove it for about 22 miles and...

Should I reject a faulty car that has now been off the road for six weeks awaiting repair?

I bought a faulty car from a dealership and realised it within just 12 hours. The repairs are going to take 6-8 months as the part required is not available and on back order. What’s my position? The car...