The most recent letter from our insurers(Nov)said that they were still waiting for the other company to reply. Seems a handy cop-out clause..I can't see why they can't just pay up and pursue the other firm in their own time.
P.
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if u have fully comp, send registered delivery letter to chief exec of the insurance company giving them 10 days to pay otherwise you'll issue a summons
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It doesn't work like that though does it.
You are claiming from your insurance so yes, the excess is in effect. You have to get the excess back from the other party and thats who you would have to sue. Did you pay for the 'legal cover' these are the ones best suited to get your excess back.
I think you also suffer with NCD problems until you get your excess back as well.
Martin
p.s. I know someone who was knocked of their m/bike and still awaiting a payout after 18 months.
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Back in the eighties, a friend of mine asked if I could help her as her 18 year old son could not recover his excess etc. through the AA, with whom he was insured and had legal cover.
His car had been "rear ended" at traffic lights the previous September, and it had been repaired but he had not received his excess of £100 plus other associated expenses. It was now June and he needed the money. I 'phone the AA in Cheshire and got nowhere. I gave them ten days to sort it out or I would take further action. Nothing happened so I 'phoned, and actually managed to speak to, the Chief Executive. Within ten minutes I got a call from a snotty clerk in Cheshire, to whom I gave short shrift.
The claim, in full, was paid within five days.
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SHMBO was knocked off her scooter on 14/02/2003, so it's now 23 months and still not settled.
They did make an interim payment though.
I got knocked off on 12/10/2004 and haven't received a penny yet, despite funding bike repairs, clothing and three weeks' train fares so far: about £600 out of pocket.
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