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Volkswagen Touareg (2010–2018)

Last updated 16 May 2019

 
4

What's good

Hugely comfortable and high quality ride.

Excellent 3.0 TDI engine is strong yet economical for a big SUV.

11-4-2017: Positive report of 2013 Volkswagen Touareg Altitude, now with 42k miles and averaging 32mpg, bought via Drivethedeal "an excellent broker we've used since the 90s. We have a marvellous VW specialist, GMH Autos of Birdham."

What to watch out for

13-3-2012: Touareg just over 18 months old and has just done 18K miles. When forced to perform a partial emergency stop by a car pulling out into its path on the M5 in Dec 2011 experienced severe instability which pitched the car towards the central crash barrier. Took a technician out to test the car for himself. He put the car on the ramps and identified that one of the nearside brake pads had fused to the calliper and that surface of the disc was showing corrosion. [At the first service the same dealer identified uneven tyre wear (the offside front had greater wear) and that there was corrosion on the nearside front disc and as a result the discs and pads would need replacing when the pads were worn out.] D ealer stated needed all the front pads and discs replaced at a cost of £603.03. (10% discount so actual cost was £542.71) Apparently if the dealer found that the piston in the calliper had seized then the work would be covered under warranty. Following completion of the work the dealer declared that the piston was not seized and as such the work was not covered under warranty.

18-9-2013: Warning to towers: If an aftermarket towhook is fitted the engine needs to be fitted with an uprated cooling fan: " Owners and would-be buyers of the current Touareg model may not realise that unless the car was specified and supplied with a factory fitted towbar when ordered new, the car will have been fitted with the standard lower capacity 600 watt coolant fan. Forum contributors who have fitted aftermarket towbars unaware of the fan issue have reported that, despite their lower fan rating, the engine temperature holds steady at a normal 90C even when towing large caravans in high ambient temperatures of 35C+. However this is no guarantee of operational safety. The uprated 850 watt fan specified for towing costs about £800-900 for a Volkswagen dealer to supply and fit afterwards versus the complete OEM towbar option which, when ordering a new car, comes with the uprated fan at around £700 all in."

25-2-2015: 2011 Touareg 3.0 TDI 8 speed automatic reported to be hunting when pushed and especially in Sport mode. Probably needs a change of fluid.

19-12-2015: 2012 Touareg still under warranty reported to be losing coolant. Could be due to an airlock after the heater was first switched on after the summer.

6-2-2016: Volkswagen Touareg leased in October 2014. Didn't steer in a straight line and Volkswagen finally replaced it in December 2015 with the new model (262hp). The new one has dreadful mpg - around 25% worse than previous model, so getting around 26.5mpg (Real mpg average 29.8) compared to 34+ on a run.

6-2-2016: Coolant loss from a Volkswagen Touareg V6 diesel is often a failed EGR - a known issue on the Touareg forums. The coolant goes out through the exhaust so there's no sign of it in the engine oil or mayonnaise under the oil filler cap. A good Volkswagen technician should know this is a possible cause from the outset.

13-6-2016: Report of juddering sunroof on relatively high mileage 2014 Volkswagen Touareg. Reader told by Volkswagen dealer that sunroof requires a separate service every 2 years at a cost of £189.

29-12-2017: Dealer identified an oil leak on the rear engine flange and engine seal on 67k mile 2012 Volkswagen Touareg 3.0 V6 diesel, bought used from same dealer in 2014. Quoted 30 hours work to dismantle and rectify and estimated £4500. Owner contacted Volkswagen Customer Care who said they would look into it and left a voicemail left on owner's phone saying that Volkswagen would cover the majority of the cost. Having heard nothing further he rang our local dealer who said that Volkswagen had agreed to fund some of the cost but he would have to pay £2000.

26-4-2018: Report of turbo failure on 2015 Volkswagen Touareg one month out of warranty. Dealer confirmed that debris had been sucked into it and quoted £1800. Dealer also emtioned that there had been a service action to fix an issue with the air intake drain valve. A few months previously owner had checked the air filter and found it soaking, rotten and disintegrated, so removed it. Since it was the weekend and the dealer was closed he got an aftermarket replacement from Halfords and fitted it. A bit of that broke off, entering the turbo and damaging it. Volkswagen agreed to a 70/30 split cost since it was out if warranty by one month. So cost owner £540 to repair. Volkswagen customer service declined to cover 100% of the cost because the part that caused the damage was aftermarker, non Volkswagen, and possibly misfitted by the owner. T starting to pull to the left one month after the beginning of the lease. Volkswagen admitted they cannot fix the car. Put the lessee in rentals for a while, but now want to charge him an extra £200 a month to switch to the new 2018 Touareg, which is obviously unacceptable.

5-10-2018: Report of Volkswagen Touareg V6 TDI losing power and warning light coming on. After checking, dealer told owner that the DPF(s) were broken and needed to be replaced along with a sensor. This cost £2500. A few days later the same problem occurred. Possibly EGR or injectors.

16-5-2019: Report of EGR valve of 2011 VW Touareg V6 TDI failing once in 2018, then replacement EGR failing in 2019.

Recalls

24-3-2016: 391,000 VW Touaregs built between 2011 and 2016 recalled worldwide because a circlip could be loose on the bearing bracket for pedals.

List Price from £37,495
Buy new from £31,251
Contract hire from £359.99 per month
 

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