Mercedes-Benz E-Class Cabriolet (2010–2017)

What's good

Elegant styling.

Little top-down turbulence.

Good selection of petrol and CDI diesel engines.

Roof folds down (and up) on the move.

What to watch out for

The 'Command' system satnav may not take a full UK postcode but can be upgraded so it does. You need to make it a condition of purchase that the satnav is compatible with UK postcodes and, if your new car comes with a non compatible system, demand that either the dealer either gives you your money back (for the satnav) or has it reprogrammed to take UK 7 digit postcodes.

Standard lower priced satnav cannot be reprogrammed to take 7 digit UK postcodes.

The SE has 17" wheels with 235/45 tyres, the AMG has 18" wheels with 255/35 tyres and the AMG Sport has 19" wheels with 255/30 tyres. So for comfort go for an SE. But you only seem to be able to get 17" tyres on the E200 CDI and E220 CDI, otherwise you're forced into 18s.

28-1-2012: Report of injector problems and need for replacement in E250 CDI. Seemd that all German makes are having problems with piezo electric injectors.

7-5-2014: Reader unwisely specified E350 CDI Cabriolet on 19" wheels and in the period December 2012 to April 2014 and 34,000 miles has had to replace 11 tyres at a cost of more than £3,000 due to potholes, kerbings and straddling speedhumps. Advised to switch to 17" wheels with deeper profile tyres.

13-2-2015: Hydraulic PAS rack of 36k miles 2010/60 Mercedes E350 CDI cabrio whining and deemed to have failed. Second opinion sought.

9-7-2017: Report of a hundred raised pimples in the black paint on the bonnet of a 2012 Mercedes E Class Cabriolet. Owner approached Mercedes who told him it was due to stone chips and then the salt had seeped under the paint causing this. Most of the pimples are quite a way from the original chips.

17-7-2018: Report of live traffic reports on a 2015 Merceded benz E Class Cabrio switching off on its 3rd birthday and proving to be impossible to reconnect: "My E class Cabriolet reached its 3rd birthday and the live traffic facility was disconnected. I am at a loss how to get it reconnected? Firstly I was told to go to the garage where I purchased the car - which I did (a journey of 100+ miles) where a technician fitted a Mercedes Me adapter but was unable to connect the live traffic facility as that needed to be done online. He tried in the showroom (Mercedes Oxford) but his system crashed and he was unable to connect it. Eventually I have managed (with telephone support) to get through the Mercedes Me website (this took several attempts and an hour on the phone) to the page where Live traffic is available. I select payment by credit card, ticked the terms and conditions box but there is no 'buy' button for me to confirm the purchase. I have tried different computers, both using Chrome and Edge and nothing works. I have been a Mercedes owner for 20+ years and I have never come across a system so impossible. Please can you help as I appear to have no possible way of purchasing this product (Live traffic) which was working perfectly until it was deactivated on the car's 3rd birthday. Tellingly the chap on the Mercedes telephone helpline said this was a common problem."

10-10-2018: Report of strut breaking in the roof frame of an MB Approved Used 2015 E350 cabriolet purchased 6 months previously. It was at the MB main dealer to have a new battery fitted (still under warranty) when a technician "noticed" a dent in the softop above and to the left of the rear window. They say a strut has broken, never seen it before, must have been caused by an external force, no parts available, frame not available separately, £8,000 for a complete new hood. If MB will not fix it then it's a matter of finding a specialist who can fabricate a new part.

6-10-2019: Report of bent frame of roof of 2012 Mercedes Benz E250CDI cabriolet. MB dealer quoted £10,817 in July 2019 to replace it with an advance payment of £7,785 before the order would be accepted. A few days later he was given an ETA for the part of 16 August. The part never appeared and since then the dealer has not been able to determine when delivery might take place. Has, however, said it would refund the £7,785 if a repair was possible rather than a replacement.


3-1-2015: tells us that Mercedes-Benz America has recalled 1,300 2015 E-Class cars because the double seat belt buckle for the middle position of the rear passenger seat could fail.

23-7-2017: MB issued a voluntary recall to apply software upgrades to diesel engines in a bid to cut nitrogen oxide emissions on three million vehicles. All Euro 5 and Euro 6 standard diesel engines registered in Europe between January 2011 and September 2015 are affected. (Only the new two-litre turbodiesel fitted to the latest E-Class saloon and a new V6 turbodiesel in the soon-to-be released S-Class are exempt.) A Mercedes-Benz spokesman said that the “software upgrade” would be carried out by dealerships when customers visited for a service or other maintenance work and would take around an hour to complete. MB “did not expect” the upgrade to have any effect on the performance of Mercedes-Benz vehicles. Many Mercedes-Benz diesel vehicles have already had the update applied after work to apply the changes to compact vehicles and the V-Class MPV got underway in March. It was reported in The Times in July that while Daimler, which manufactures Mercedes-Benz, had not been found to use the same type of software for cheating emissions tests discovered in Volkswagen vehicles in 2015, it is the subject of an investigation by the German authorities into the possible manipulation of exhaust controls in cars with diesel engines.

What is your car like to live with?

We need your help with our latest Satisfaction Index, so that we can help others make a smarter car buying decision. What's it like to live with your car? Love it? Loath it? We want to know. Let us know about your car - it will only take a few minutes and you could be helping thousands of others.

Help us with the Honest John Satisfaction Index now