Do I have a case against a garage misdiagnosing a fault?

I took my 2013 Volkswagen Passat into an independent Volkswagen garage because the washer jets had stopped working. I told them that the motor was not making any sound at all. After nearly two hours they...

Should Volkswagen contribute towards the broken EGR on my Golf 1.6?

My 2010 Volkswagen Golf 1.6 TDI needed EGR replacement in December 2016 after 51,000 miles. The dealer quoted £1200 plus to replace but, as a valued customer, he reduced the cost to £400. I then asked...

Should Volkswagen pay to replace the EGR valve?

I had to have the EGR valve on my Volkswagen Polo 1.6 replaced at a cost of £609. The car has done approximately 51,000 miles and has not yet had the emissions fix. Do I have any hope of getting all or...

Should Volkswagen replace the broken EGR valve on my Volkswagen Touran?

I have just had my 2013 Volkswagen Touran recall part changed, it was an NOx engine control unit (23R7), and only 5 days later (I don't drive it much) two orange lights came on. Volkswagen say it needs...

Will Michelin Cross Climate tyres give a smoother ride in a Volkswagen Golf SV?

I am trying to reduce the discomfort of potholes in our Volkswagen Golf SV, fitted with 205/55 R16 Michelin Energy tyres. Michelin Cross Climates have been recommended but my tyre dealer says they will...

My Volkswagen CC has increased fuel consumption since the emissions fix - what do I do?

My 2012 Volkswagen CC diesel is an auto DSG. Fuel consumption has increased by 6mpg since conversion and will not change automatically until the revs are much higher. I told Volkswagen and they weren't...

Should I have my Volkswagen Tiguan 'fixed'?

My Volkswagen Tiguan has been called in to have the software update following the emissions scandal. I am, however, reluctant to take it in following reports by owners who have had the update. Am I to...

How are Volkswagen claiming that the 'fix' won't alter performance?

How is it Volkswagen claim the rework on the diesel engine EA189 in the UK will have no affect on the fuel consumption, performance, max torque, noise and CO2 emissons. If they are altering the tune to...

Is it usual for the DSG on a Volkswagen Golf VI to fail?

The auto box on my 2011 Volkswagen Golf has failed. Is this usual and is £1950 a fair price for repair?

Which hatchback should I buy?

I have a fair budget for a used car, preferably a petrol hot hatch with reasonable MPG consumption and also suitable for everyday car use. I am thinking of something up to a 2.0-litre engine. I am looking...