We bought a used car which is now off the road indefinitely with a fault - should we be offered a replacement?

We purchased a 2017 Land Rover Discovery with 47,000 miles in April this year form a Land Rover dealer. The purchase price was £40,000. The car developped a fault whereby it would stall in reverse gear...

My new car arrived with an engine light on - should I reject it?

I am taking a delivery of brand new Nissan Qashqai. While testing the car at the dealer earlier today, the engine light came on and it wouldn't go off. I haven't taken the car as the dealer said they will...

My new car was faulty, but is now apparently fixed - should I keep it or reject it?

I had a new Volkswagen Golf delivered on 11 April with 120 miles on it. Four hours later with 200 miles on it, the car went into limp mode. It was taken to a Volkswagen main dealer and I was supplied with...

We bought a faulty 2006 BMW X3 - does the dealer need to refund us if he won't fix it?

We bought a 2006 BMW X3 six weeks ago. It recently lost power while my wife was driving and it whines when accelerating. I called the dealership where we got it from and then took it to them to look at....

Do I have to allow a garage three attempts to resolve a fault with my new car before instituting a rejection process?

I purchased a pre-reg Mazda MX-5 2.0-litre from a dealership with 170 miles on it in the summer of 2017. The handling got progressively worse and I took it back to the dealership for investigation a few...

We bought an electric car but it doesn't have the range that was promised - can we reject it?

My niece traded in a diesel 2013 Audi A1 for £6600 against a 2015 Nissan Leaf on PCP a week ago. This was on the basis that the Leaf would perform at least 70 to 80 miles driving. The car is supplied through...

Can I reject my approved used car because of a coolant leak?

I bought an approved used Mercedes-Benz C-Class (2016 model) several months ago from a Mercedes-Benz main dealer. It appears the car is losing coolant which was verified by a different Mercedes-Benz dealer....

I recently bought a faulty Volvo V50 - the dealer won't respond to me, so how can I reject the car?

I bought 2009 Volvo V50 on 11 November and it went to my Volvo garage for a service on 21 November. Pre-service showed numerous faults, some serious. I have contacted the trader asking for my money back...

Our Volkswagen Passat caught fire because of electrical issues - can we reject it?

I wrote to you a few weeks ago about a fuse box fire in our 2013 Volkswagen Passat, which we have owned for almost six months now. We got our car back from the dealer on 19 October and everything thing...

I bought a car that I was unaware had previously been rejected as faulty - and it's now faulty again. What do I do?

I recently purchased a 2008 Lexus IS 250 from a dealer. It has a fault that has been diagnosed as faulty VVTI controllers (cam gears). The dealer is rejecting my claim that the car was faulty when he sold...