Faulty Hyundai Santa Fe who's liable for the repair costs?

An elderly friend of mine has bought a 2002 Hyundai Santa Fe. He paid £2800 about a month ago and lives a long way from the dealer as it was the only car that matched his budget. He thought the handbrake...

Can I reject a car after 16 months?

I bought a Vauxhall Meriva 16 months ago. Soon after purchase an electrical fault developed. The car has been in the garage number times since to be fixed, but none of the repairs have worked. What are...

Can I reject a faulty new car the garage can't fix?

I purchased a new Mitsubishi ASX at end of September 2015, had very stiff gear change and very bad condensation inside on windscreen. Garage saw the problem took the car in for two weeks and have not been...

Rejecting a faulty new car - what are my rights?

I bought an Audi A5 from Macclesfield Audi on the 21st of November, after a week I got a 'gearbox malfunction' warning while driving, the message also stated the car was okay to drive with reduced capabilities....

Reject or repair?

I recently purchased a 2006 Jaguar XK from an independent dealer. One of the front sensors was faulty which the dealer agreed to repair via an approved Jaguar dealership who subsequently discovered extensive...

Audi A6 engine problem

I have had an Audi A6 Avant 3.0 TDI 6 and a 1/2 months now and it has done circa 18,000 miles. It recently developed a loud rattle from the engine and Audi said the timing chain needed replacing. They...

Rejecting a new car

I purchased a new Renault Captur on 1st July this year. An under bonnet check at the end of August revealed the brake fluid reservoir to be half full and brake fluid dripping from the front edge of the...

Rejecting a used car

Last Saturday I collect my used Honda S2000 2004 with 112k on the clock. The car was described as fully serviced with a recent service but with a few minor age related scuffs and scratches etc. The dealer...

Used car doesn't match advert - can I reject it?

I brought a used BMW X5 from a reputable dealer; however, I've noticed the car's equipment doesn't match the advert. As a result, brake function (with the cruise control), heated front seats and tinted...

Can I reject my unreliable Land Rover?

I bought a five year old Land Rover Defender from an approved dealer, with 38,000 miles on the clock. The car was sold with a two year warranty. Over the past two months the car has failed three times....