Can we dispute the amount our insurer has valued our written off car at?

My daughter's BMW 118d 2009 was written off. She refused the insurers offer of £4000 but they still sent her a cheque. How does she stand if a direct replacement is more?

My motorbike was stolen but despite CCTV the police will not investigate - what can I do?

My motorcycle was stolen from a leisure centre in Brentwood. I am told they have CCTV footage of a suspicious vehicle but no registration number. The van is very distinctive and the drivers face can be...

Someone damaged my car and wants to pay me cash - should I accept or go through my insurance?

While parked, my wing mirror was knocked off by a passing vehicle. He wants to pay me cash. Should I accept or go through my insurance

I'm learning to drive - am I insured in my own car when out with an advanced driving instructor (ADI)?

I am currently learning to drive. I have my own car and hold an insurance policy in my name. This stipulates as a provisional licence holder I must be accompanied by a full licence holder who meets the...

What happens to the valuation of my van if it develops an unrelated mechanical issue while a claim is in progress?

What happens to the valuation of my van if it develops an unrelated mechanical issue while a claim is in progress ?

I'm being charged for damage to a hire car sat nav that I didn't even use - what can I do?

I hired a car through 'Firefly' at Malaga Airport. The car's damage report sheet arrived blank and as such I had to go around the car marking any faults. I returned the car and they agreed to refund me...

My girlfriend damaged her car on a crash barrier at a hospital - should it be liable for the cost of repairs?

My girlfriend was moving her car that was parked on hospital grounds. As she moved the car forward and turned slightly, the car collided with a low crash barrier that was not visible from the driver's...

My car was written off because of its age - can I ask to retain it?

My car was scratched by another driver and subsequently written off because of its age. Can I ask to retain the car and will I still be insured with my company? Plus is it easy to insure again?

I was injured in a car accident - should I go to the doctor before agreeing to anything?

I was recently involved in an accident. The insurance company are happy to go ahead knowing it was not my fault and have valued my car at £700 for a 2003 Renault Clio with 112,000 miles on the clock. I...

Someone drove into me and has now changed their story with their insurers - what do I do?

My car was hit by a car which was in a traffic lane controlled by a red light. My car suffered damage to the rear o/s door and wheel arch. We stopped immediately and the first words she said was "I'm sorry"....