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Most recently answered consumer rights questions
My stepdaughter's 2007 Mazda 5 has had a squealing noise which comes of its own accord, but when you touch the brake pedal the noise goes away. This was reported to the main dealer several times. Last...
I’d like your opinion on my complaint to FIAT Group Automobiles UK Ltd. I bought a £35,000 FIAT based motorhome last year and after 1,700 miles the battery has failed despite a 3-year battery warranty....
I recently purchased a 57-reg Ford Fiesta Zetec from my local dealer. I have switched the air conditioning on several times since I bought it, but with the weather being so inclement I couldn't tell if...
I have had a torrid time with Mazda. My wife's Mazda 5 Sport diesel, bought new in May '08, was serviced last year and taken again this year to Mazda Coventry (Coventry Motor Company) on 7th May for its...
I recently purchased a new Audi A4 SE TFSI (petrol) which, after 1850 miles, gave a warning to top up the oil, and needed .75 litres. Having spoken to the Audi dealer they advised that this was normal...
We have a 4-month-old Volkswagen Tiguan 2.0TDI Auto. Following a large oil leak we have been told we need a new engine. Should we accept this or demand a new car? We had to wait four months for delivery...
I have a Nissan Note dCi which is now three years old. I love the car and have always had it serviced at the same dealer where I bought it. When it went in for its last free service and MOT, it passed...
On Saturday, 6th March, I bought a 2001 'Y' reg VW Polo with 1.4 16v engine and 59k miles on it, from a fairly local dealer. I paid £2,700. On the Monday, I 'phoned the dealer to check when the timing...
I spent £4,000 at an Alfa dealer in 2009 fixing problems with my car. The gearbox was whining and needed replacing, so it was suggested I replace the clutch at the same time. When I received the car back...
On the 10th of this month I bought a 10 year old A-Class Mercedes-Benz from a local dealer. Within a couple of days I found that the central locking unit did not always work - then it stopped working altogether....
 

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