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Most recently answered legal and consumer advice questions
My van broke the day after the three-month warranty ran out and the dealer won't fix it. What do I do?
I was sitting in my Toyota RAV4, with a towbar fitted, at a set of traffic lights when I was rear ended. I thought there was no real damage, but when I went to fill up with petrol the next day, it was...
I've recently purchased a new car from a main dealer and paid for dealer-fit front and rear parking sensors. A week after purchase, it comes to light that non-manufacturer approved sensors have been fitted...
I bought a brand new car in March this year. When it rained, the water leaked into the car. I sent it to the dealer to fix it, but it's not been successful and it still lets water in. What can I do? Should...
My daughter bought a Ford Fiesta three months ago from Peter Vardy. The warranty for the car is with Ford. A month ago, it broke down and my daughter had it taken to a Ford garage. They say it needs a...
I purchased a Volkswagen Golf GTI about two years and nine months ago. I've now noticed paint peeling off both rear wheel arches. Volkswagen's warranty team has declined my warranty claim on the basis...
I was stationary in traffic a few months ago when I was hit from behind and shunted into the car in front. The person in front said there was only one bump and the person in the car behind me admitted...
My friend returned to his car to find a note saying he had damaged another car in supermarket car park. This was not true, there was no incident. He now finds his premium has gone up as he reported an...
I bought a car from a dealer that didn't have the V5. I used a V62 to register and tax the car. The advert showed two previous owners, but I've now found out that it's had three previous keepers (all individuals,...
My dad purchased me a 2009 MINI about two months ago, in which time I've done 2000 miles. When the car went for it's MoT, it passed with a minor refusal for headlight bulb but was advised an engine management...
 

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