Most recently answered legal and consumer advice questions
My Renault Clio went in for its MoT recently. It failed due to what they called "snapped rear coil spring". The garage said they would need to replace both as they have to be done in pairs. Quote of £291.32...
My BMW 2 Series Active Tourer is not two months old, but it has been blighted with problems. So far the dealer has investigated the collision warning camera/breaking warning three times but cannot solve...
My boss received a speeding ticket for our company van. The notice of intended prosecution (NIP) was sent to our old company address. As a result we've received it some seven weeks late. The problem is,...
I bought a car recently for my son. I did a lot of research and decided a reasonable budget for a second hand MINI Cooper. I found the car via an online auction website and exchanged emails with the seller...
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Last Monday I took my Hyundai Trajet 2.0 diesel 2002 to be serviced, have a brake hydraulic issue fixed and a cam belt change. I picked up the vehicle on Wednesday with 124,295 miles on it and...
I took receipt of a new Jaguar XF three months ago. I have covered 7000 miles and have noticed the boot lid is catching on the bumper. It has rubbed through the paint. When stationery the boot lid is approximately...
I bought a second hand MINI One with a full service history from a local dealer. It had 52k on the clock and was five years old. After eight weeks I returned the car with gearbox problems. The dealer claims...
I was driving and waiting to pull out from a side road to a main road in my car. Just before I pulled out I saw a cyclist and therefore stopped. The cyclist continued, had a wobble and fell off. The cyclist...
I bought my car new from a dealer four years ago. However, a year ago, the paintwork started bubbling on one of the doors. The dealership looked at the car, and claimed it had been resprayed - which is...
Seven months ago I bought a 2006 Ford C-MAX TDCI automatic, which only had 48,000 miles on the clock. I purchased the car from a local dealer and have covered 2000 miles since buying the car. Last night...
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