On going fault with a new vehicle - legal advice

I purchased a new Hyundai i30 just under two and a half years ago and have had numerous problems with it since new: Firstly, just under a month of having the vehicle it was making noises from the front...

Sale of Goods Act - am I covered?

From reading your section on the Sale of Goods Act I believe that I am covered but just wanted to check before informing the dealer of this. Two weeks ago I bought an 08 Mondeo from a small dealer. It...

Garage taking a long time to fit new engine. What are my rights?

My partner has a Rover I think V6 (looks like a Jaguar) 05. The engine failed and we purchased one from Morgans (scrap dealer) near Gisborough. A garage was recommended by a friend to fit the engine....

Extended warranty claim refused as "it's not mechanical"

I have an extended warranty on my 2007 Seat Altea. It states that it covers "all mechanical and electrical components" except those listed in exclusions. My top engine mounting snapped and my engine was...

Rejecting a used Renault Scenic

In August 2011 we purchased a used 2005 (54 plate) Renault Scenic. Since outset it has had stalling issues and has been in and out of the dealer and Renault specialist from August to now. Despite having...

Dealer attempted to raise the price of our new Touran after signing contract - what should I do?

I was today due to collect a 2010 Volkswagen Touran SE with 6000 miles on the clock from a Volkswagen dealership in Twickenham. The dealer sourced the Touran for us and gave us a price of £14,195, to which...

Is our Citroen C4's clutch judder due to the thrust bearing or the DMF?

Our 2008 Citroen Picasso C4 EGS 2.0 16v HDi has always been serviced by Citroen. We have had suffered clutch judder since we bought it in 2009 and the car was returned to the local Citroen dealer on several...

Will BMW contribute to repairing a torque converter failure on my 3 Series?

I have a four-year-old BMW 3 Series automatic on which the torque converter of the gearbox has failed and therefore I'm told that a new gearbox is required. For this to happen after four years seems a...

Is my Saab warranty still valid despite SAAB going bankrupt?

I purchased a Saab in 2010 from a Saab/Chrysler dealer in Exeter. I have been advised that even though the warranty has 14 months to run, because Saab have been declared bankrupt the warranty is cancelled....

Can I avoid having my car written off?

I have had since new a much-cherished top of the range Volvo V70 Cross Country, first registered January 1999. The car has covered 208,000 miles but looks fantastic. However I was recently involved in...