My car has been incorrectly listed as scrap - what should I do?

I own a Porsche Macan S and a few days ago I received a VED road tax refund unexpectedly. The DVLA have said the car is showing up on their system as being scrapped. It's now subject to an investigation,...

My approved used car has no service history and the warranty is void - what can I do?

A few months ago I bought a second-hand Hyundai i40 from an approved dealer. The service is now due on this car, but my local Hyundai dealer has told me there is no record of servicing on their system...

I was sold a car and wasn’t informed that it had been a "total loss" - is there anything I can do?

I bought a car seven months ago. On the day of purchase I was told it was listed as a Category N; however, the dealership made it clear to me that no bodywork damage was ever done to the car and it had...

Fleet insurance claim has affected my personal car premium - what can I do?

I run a gardening business with three work vehicles and have fleet coverage for all of these vehicles. During the past year, I have had two claims made against our company due to my staff drivers being...

Can I transfer the no claims bonus from a moped to a car?

I'm thinking of getting a moped for my 16-year-old son, putting the insurance in his name so he gets a year's no claims towards his car insurance at 17. Would this work?

Can an insurance company sue me because I gave the other driver a false name and address?

Can an insurance company sue me because I was at fault for an accident and gave the other driver a false name and address?

Can I register a car in someone else's name?

I have two cars. Both are registered in my name, although one of these is mostly driven by my wife. To avoid complications, I now wish to transfer this car into her name. How and when is the best way to...

Is my local Jaguar dealer liable for the repairs costs of my F-Type?

I have a 2013 Jaguar F-Type, which I have owned from new. The car developed a misfire and was transported back to the main dealer by the AA. The dealer diagnosed two spark plug failures and changed all...

What is a category S write-off?

What does a category S write-off mean and what are my rights?

Can I hold a private car park liable for my stolen tow bar?

We were parked at a local theme park when our car’s tow bar was stolen. We have reported it to the police, but the theme park is refusing to cover the replacement costs as they say it has nothing to do...