Ask Honest John

Most recently answered legal and consumer advice questions
Last November, my wife was involved in an accident when a third party drove into the nearside of her MINI. My wife was driving and I was in the front passenger seat. There was significant damage to the...
I bought a Toyota Auris from a main Toyota dealer a week ago. The car is a 16 plate, with only seven miles on the clock when I bought it. The car was a Toyota fleet car, so was unused for over a year....
I ordered my Ford Mustang GT last year and was told that it would take 12 months to be delivered. As you know, the tax band rates have gone up and I believe that the dealer is passing the additional cost...
My partner had an accident with a German registered HGV in October 2015. My insurers, AXA, were given written statements and photographs at the time denying liability and empathised that the collision...
Last December, my son's neighbour reversed into my car, which was parked across the road from him. My car was repaired by the neighbour's insurer after he admitted full responsibility, and I approached...
I recently purchased a 2008 Lexus IS 250 from a dealer. It has a fault that has been diagnosed as faulty VVTI controllers (cam gears). The dealer is rejecting my claim that the car was faulty when he sold...
I've recently been battling the DVLA and collection agent about a car I sold in 2015. When sold, I filled out the V5C, had the buyer fill out their part and sign a receipt of sale. It was all addressed...
Do you know if there is a problem with the new Jaguar XE petrol Ingenium engine when coupled with the auto gearbox? Our new model lurches when going down through the lower gears. At first, the dealer agreed...
My son purchased a car from garage where he works. They classed it as a trade car at trade price. Three days later the gearbox broke and would cost 800 to fix. The car was only £2000. What rights do you...
I bought my Hyundai Tucson 1.7 CDRI new in September 2016. It's a 6-speed manual diesel and I'm having major problems with clutch judder after 1500 miles. At first, I thought it was my driving style but...
 

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