Most recently answered consumer rights questions
I bought a 2010 Jaguar XF 3.0 V6 petrol on 27 February from an independent garage. It still had three weeks of manufacturer warranty, so I took it to a local dealership in Warrington (Ryebrook) to have...
I own a 2008 Volkswagen Passat. The electric parking brake started to play up almost immediately after the three year warranty expired. It works intermittently. It regularly fails to engage and when it...
The water windscreen wash motor failed on an under-warranty KIA Sportage, which has been fully serviced since purchase with the same garage. They claim it is dirt that has caused it and charged me £146....
I wonder if you can give us some advice. Our Land Cruiser has done 90,000 miles with no problems whatsoever until the engine suddenly died while overtaking a lorry up a hill on the A46. It had to be put...
I have been looking for the perfect Honda Civic Type S (2.2 diesel). I found the 'perfect car' but unfortunately it was a 200 mile round trip away. However it was being sold from a Honda dealer so I trusted...
I own a 2009 Audi TTS, mileage just over 30,000 with full Audi service history. The nearside running lights (LEDs) have failed and I contact my local Audi dealership regarding a fix. The car is out of...
In May 2012 I purchased a nearly new C-Class from Mercedes-Benz Retail. Shortly after I received a call inviting me to spread the servicing costs for two years for £22.50 per month. After signing up for...
I have a 2003 BMW Mini with 40,000 miles on the clock. Towards the back end of last year, it developed a rattle which was subsequently identified as the catalytic convertor substrate failing. BMW quoted...
Last year I bought a Citroen C3 Picasso locally. After multiple instances of cutting out on motorways in Europe (with ‘Anti Pollution Fault’) and having no assistance from Citroen I wrote to the Co-op...
What "consumer protection" is available when buying a car at an auction?
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