Most recently answered consumer rights questions
I own a 2009 Audi TTS, mileage just over 30,000 with full Audi service history. The nearside running lights (LEDs) have failed and I contact my local Audi dealership regarding a fix. The car is out of...
I have been looking for the perfect Honda Civic Type S (2.2 diesel). I found the 'perfect car' but unfortunately it was a 200 mile round trip away. However it was being sold from a Honda dealer so I trusted...
I have a 2003 BMW Mini with 40,000 miles on the clock. Towards the back end of last year, it developed a rattle which was subsequently identified as the catalytic convertor substrate failing. BMW quoted...
In May 2012 I purchased a nearly new C-Class from Mercedes-Benz Retail. Shortly after I received a call inviting me to spread the servicing costs for two years for £22.50 per month. After signing up for...
Last year I bought a Citroen C3 Picasso locally. After multiple instances of cutting out on motorways in Europe (with ‘Anti Pollution Fault’) and having no assistance from Citroen I wrote to the Co-op...
What "consumer protection" is available when buying a car at an auction?
Having picked up a pre-reg Astra Van, it was registered seven days before I bought it, I got home and noticed the side had been extensively repaired.
I contacted the main dealer who offered me the chance...
My son purchased a 2007 Audi TT from an Audi dealer four weeks ago. It has 20,000 miles and is an ex-demo with one previous owner. He has today received a card from the service department telling him the...
I purchased a Fiat 500 1.3 Multijet 2 years ago. During that time the car has been in and out of the garage for diagnostics, reputedly due to engine management lights. It has regular servicing but no one...
I bought a pre-reg, as new, Volkswagen Transporter Kombi in April 2012 for my business from a Volkswagen dealer. I bought it over the phone for just over £24,000 and had it delivered. One month and 1000...
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