Should the dealer replace a chipped windscreen on a secondhand car my son has bought?

My son recently agreed to purchase a secondhand car from a large reputable main dealer. Before taking delivery but after signing and paying for it he noticed a significant chip in the windscreen that had...

Should my Suzuki SX4 have been sold with newer tyres?

The original tyres have perished on my April 2012 Suzuki SX4. A report prepared by Kwikfit states that the tyres were manufactured in week 33 of 2010. They were described as badly perished and immediate...

What should I do about a fault alert on my 2013 Mercedes-Benz E-Class?

I bought a 2013 E-Class Mercedes-Benz two weeks ago. Since then, while driving, suddenly I hear a loud two bleeps and see a warning triangle light up. The car has been twice to Robinson Motors, Cambridge...

Can we ask for a replacement for our Skoda Citigo due to a faulty gearbox?

We bought a new Skoda Citigo last September from a Skoda dealer. From the first day until now we have a serious problem engaging first and reverse gears. We reported this immediately but were told it would...

Who is responsible for a bad repair - the RAC or the garage they nominated?

I recently had to call out the RAC for a breakdown (snapped clutch cable), which could not be repaired at the roadside. As I was local to where I lived, I nominated a garage that has serviced the car for...

Why won't the dealer replace a faulty Octavia clutch under warranty?

A friend of mine has a two-year-old Skoda Octavia with about 11,000 miles on the clock. It is still under warranty. Recently on a short journey to the supermarket he felt the clutch beginning to slip,...

Why won't Land Rover help with replacing our engine after it ran out of oil?

My husband bought a Range Rover Evoque a year ago. He was recently driving it when he heard a noise. He called out Land Rover and they found it had no oil in it at all. The engine needs replacing, so it...

What are my legal rights on this issue?

I bought a fiat ducato van from a dealer and three days later it went wrong I took it back and he replaced an injector, charged me a further 200 quid and said it was OK now. It made no difference what...

Can you recommend someone to inspect my Mercedes-Benz A-Class' rust problem?

Following last week’s Mercedes-Benz A-Class rust email and your reply I am now determined to press my claim with Mercedes again. Motor Codes has been unhelpful. I wish to get an expert opinion on my car's...

Our Mazda 3 was supplied without the multichanger that was promised - should the dealer fit it?

Two weeks ago I bought a 2012 Mazda 1.6D 115 Sport, an ex-dealer demonstrator from Mazda dealer. It is fitted with Bose stereo and salesman advised it had the 6CD autochanger. We were happy with this as...