My daughter had a collision but now the other driver has changed their story - what do we do?

My grandson's school has a drive through pick up point with parking just before. My daughter was queuing when the car in front started reversing to park in a space, my daughter reversed to give her more...

A driver hit my car while parking and admitted blame - so why have my insurer settled for split liability?

When I was halfway into a parking space at school a car park, the car in the space next to me reversed out and bumped my car with significant force. She said she was to blame and we exchanged insurance...

Someone is taking me to court over a false claim that I hit their car - what do I do?

I’ve been accused of hitting another car, which is completely false. I thought it was an insurance scam but they got very threatening. I got pressured to admit liability, but I wouldn’t as I haven’t done...

Can I have temporary insurance cover for my old car I'm selling?

I currently have motor insurance with Quote Me Happy. I'm considering the purchase of another car and may possibly have someone who could be interested in buying my old car as a private sale. It's quite...

I bumped a car in a car park - should I settle the claim myself or claim from my insurer?

I bumped the car next to me whilst parking. The owner has obtained an estimate for repairs of £550. I currently have six years No Claims Discount, which will reduce to three years if I claim. There's no...

An accident management company left me £1500 out of pocket - what can I do?

Two years ago I was knocked off my motorbike by a driver who admitted full liability. I notified my insurance company, who said they'd put me in touch with an accident management company who would handle...

I indicated at a junction but continued onwards - who's at fault if a car then drove into my path?

I was driving up to a junction, doing about 15-20mph. I approached a right-hand turn and clicked the indicator, but quickly cancelled it as I actually needed to go straight on. The car at the junction...

We're recorded as 'at fault' in an accident where someone sideswiped us - how do we get this corrected?

We were sideswiped on a dual carriage way. The other driver was prosecuted and found guilty of driving without due care and attention, as well as leaving the scene of the accident. Our insurance company,...

I recently retired - why did my premium increase even though I'm less risk now that I no longer commute?

Having just retired, I logged onto my insurance account and changed my status from employed to retired. There was no admin fee (as I did the admin myself) but, bizarrely, my premium went up by £10. I’m...

I have protected NCD - should I claim for damage I caused to my car?

After 50 years of accident free motoring,I scraped my car. Now I'm in a dilemma. I have a policy with LV=, which has a No Claims Discount guarantee. Should I pay for the repair or claim on the insurance?...