Faulty second hand car

I bought a car last month and it ended up with a faulty turbo a week after. I put a deposit towards it on the 12th, the car passed the MOT on the 14th and I went and paid the rest. I test drove it both...

Bought on finance - what are my rights?

Hi, I ordered a brand new Audi A3 in April 2014, the car was delivered in early July. On delivery I realised it was missing one of the options I requested, namely Audi Park Assist. I spoke to my finance...

Car needs new brake pads - can I argue the dealer should have done this when I bought the car?

My car, a Peugeot 207, has one 1000 miles since I bought it a year ago with 13,000 miles on clock. In for service and they say brake pads 80% worn and need replacing. Can I argue that hey must have...

Can anything be done to have my deposit returned ?

I went to purchase a Mercedes Benz at a dealer in Essex. I saw a negative review of the dealer on the internet and spoke to some people who told me it is notorious for faulty cars. I also could not...

What caused a cloud of smoke from our brand new Vauxhall Corsa?

I bought a new Corsa SE 1.4 petrol auto which we collected last Friday. After about ten minutes we got on the M1 and after about five more minutes there was a big white cloud of smoke from the back. My...

Why are there paint marks around the trim of my new Ford Kuga?

I bought a new Ford Kuga Titanium X in June this year, and have recently noticed that the rubber trim round the windows and some of the plastic trim on the door, both on the nearside, have white paint...

Offered a goodwill discount on rust repair on my Audi A4 - is the quote loaded?

I have been offered a 70 per cent goodwill payment from Audi towards the repair/respray of some minor rust in the roof strips of my 2003 Audi A4 saloon. This is a very good offer for a 10-year-old car....

Why are my Mondeo's rusty brake calipers not covered by the warranty?

I purchased a nearly-new 2012 Ford Mondeo 1.6 Ecoboost in June 2012 with 3500miles on the clock. The car is parked on my driveway at all times when not in use. Today’s mileage is 10,000. I recently noticed...

What has caused damage to my Renault Clio's new air conditioning unit?

I recently took my Renault Clio 1.2 Extreme into my local Renault dealership for a minor service and its annual MoT. I was advised that the air conditioning unit required a service, and, as it would be...

Why is the brake control pump in my Mercedes-Benz E220 CDi designed to fail?

I own a 2004 Mercedes-Benz E220 CDi Classic. It has 130,000 miles on the clock. Just a couple of weeks ago, a warning appeared on the dash: ‘Service Brake! Visit Workshop'. I visited my regular Mercedes-Benz...