Why are there paint marks around the trim of my new Ford Kuga?

I bought a new Ford Kuga Titanium X in June this year, and have recently noticed that the rubber trim round the windows and some of the plastic trim on the door, both on the nearside, have white paint...

Offered a goodwill discount on rust repair on my Audi A4 - is the quote loaded?

I have been offered a 70 per cent goodwill payment from Audi towards the repair/respray of some minor rust in the roof strips of my 2003 Audi A4 saloon. This is a very good offer for a 10-year-old car....

Why are my Mondeo's rusty brake calipers not covered by the warranty?

I purchased a nearly-new 2012 Ford Mondeo 1.6 Ecoboost in June 2012 with 3500miles on the clock. The car is parked on my driveway at all times when not in use. Today’s mileage is 10,000. I recently noticed...

What caused a cloud of smoke from our brand new Vauxhall Corsa?

I bought a new Corsa SE 1.4 petrol auto which we collected last Friday. After about ten minutes we got on the M1 and after about five more minutes there was a big white cloud of smoke from the back. My...

What has caused damage to my Renault Clio's new air conditioning unit?

I recently took my Renault Clio 1.2 Extreme into my local Renault dealership for a minor service and its annual MoT. I was advised that the air conditioning unit required a service, and, as it would be...

Why is the brake control pump in my Mercedes-Benz E220 CDi designed to fail?

I own a 2004 Mercedes-Benz E220 CDi Classic. It has 130,000 miles on the clock. Just a couple of weeks ago, a warning appeared on the dash: ‘Service Brake! Visit Workshop'. I visited my regular Mercedes-Benz...

Is it common for Volkswagen DSG automatics to suffer major failures?

My 2005 Volkswagen Touran developed an intermittent but persistent fault with the automatic gearbox. The car would randomly drop into limp home mode (third gear). On the dash all the gear lights were flashing....

Should Audi cover the cost of my A4's faulty ECU?

One injector of my Audi A4 2.0TDI failed. Audi replaced all four injectors free of charge. However, after they were replaced, the car would not start and a fault was traced to the ECU. On reading the thread...

Should I accept the offer of half the cost of the cam belt change in my 2009 Volkswagen Golf?

I purchased a 2009 Volkswagen Golf 1.4 16v at the end of February 2013. The salesman failed to mention that when it turned four years old we would need the cam belt / water pump replacing at a cost of...

Why won't Volkswagen cover the cost of corrosion repairs to our 2005 Polo?

My wife has a 2005 Volkswagen Polo 3-door diesel, which she bought new. It has now done only 19,600 miles and is well cared for. We noticed a small area of rust on one of the front wheel arches with the...