Ask Honest John

Most recently answered consumer rights questions
In the recent news regarding Volkswagen's scandal for Euro 6 emissions, I've come to realise that Adblue is normally required for the reduction of NOx levels. The larger Ford engines use Adblue as do all...
Last week I ordered a Skoda Superb SE L diesel 2.0TDI DSG. It is a fantastic family car. The VW diesel emissions scandal then hit the news. I contacted the Skoda dealership with my concerns about true...
I have ordered and put a deposit down on a new BMW X3 due to be delivered March 2016. Should I cancel it or wait for BMW to sort themselves out?
In light of Volkswagen's situation, have any other manufacturers been identified as doing someting similar?
Just took delivery of a VW Passat 2.0-litre CC diesel automatic. Then the emissions news broke. I've got 30 to return it. HELP! Can you help me through the rhetoric. What is the bottom line? Should...
Due to the Volkswagen diesel scandal will governments seek to claw back higher road tax from current owners either retrospectively or from now on? Similarly will purchasers of new Volkswagen group diesel...
I see Volkswagen says that the emissions problems are now affecting cars in Europe. I have a VW Caddy Maxi 2.0-litre TDI 2012 model is this the engines that are affected. As it's a van-based model are...
I purchased a Tiguan 2.0 TDI 4motion Match 140 in April this year. I understand this has the EA189 engine that is the subject of the emissions misrepresentation. The car is on a PCP deal with Volkswagen...
You may have been asked something along these lines already. Having undertaken some extensive research, I have recently decided to purchase a used Scirocco. The recent emissions scandal has however placed...
I took delivery of a new Skoda Octavia 1.6 TDI yesterday, the day the VW scandal broke. Can or should I reject it? Is there anything I should do? I have only driven the car home and love it but should...