Dealer backing out

I agreed a good deal for a well - specced Volvo XC90 with a main dealer. We agreed the spec and the price by email. They took a large deposit over the phone. The next day they phoned to say that they had...

How do car traders get around the new continuous registration requirement?

The new requirement for continuous registration seems to be very a very unjust regulation biased in favour of extracting even more money from the hard-pressed motorist. This prompts me to enquire how the...

Why does my local Honda dealer want £86 an hour to read a diagnostic fault code on my wife's Jazz?

Last week the engine warning light would not go out on my wife's 2003 Jazz 1.4. I rang the local Honda dealer and was quoted £86 an hour to read the fault codes to find out what was wrong ("or a bit less...

Warranty coverage - should I contribute to work needed?

I bought a Saab 93, 06 Reg from a dealer in January with 12-months warranty and 49K on the clock. On Saturday it broke down and I had to flatbed it back to the dealer. Diagnosis is that it needs a new...

Tyres Ford Ka

My girlfriend (not a good start) had the 2 front tyres changed on her 04 plate base model Ka a few months ago. Whilst she was at the Ford garage getting a quote for the heater to be fixed (functioning...

Faulty gearbox

I bought a used Honda Civic with a full service history in January of this year for £7500. The car recently (whilst on holiday) developed a fault which required the vehicle to be abandoned and towed to...

Brakes

I recently had the brakes serviced on my Zafira and ended up having new discs on the front and new pads all round. £300 later and my car was far worse and frankly dangerous to drive. Returned the car...

Pass the BMW

My BMW 530d was purchased from Ford dealer earlier this year for £10,000. On collection of the car it was noted the incorrect tyres (non run-flats)were fitted to the front of the car, at this stage it...

Dealer charging for repairs that do not fix the problem

My mother in law has recently been having trouble with her turbo-diesel Corsa - it's been displaying the engine light (intermittently). Her local independent suggested the air mass sensor might be at...

Cool off...

Engine management light came on recently and I've been quoted £475 for a new cooling fan motor by the main dealer. Is this excessive, bearing in mind they can do it tomorrow and I have a long journey...