My Mercedes-Benz GLC has a steering problem - what do I do?

My Mercedes-Benz GLC Coupe 220d is crabbing in reverse. I read with interest that I am not alone and that this is a common problem with this model. Mercedes have tried it on with me saying I should pay...

Mercedes-Benz GLC steering issues - is this common?

I have a 2016 Mercedes-Benz GLC on lease. When the steering is on full lock the car starts to crab and makes an awful noise. Mercedes says this is a characteristic of the car and that to solve the problem...

What do you advise when warranty won't cover what dealer said it would?

I bought a car with a dealer because of the 5 star rating. They stated nothing was wrong with the car, but if there was to be something wrong we could take it to a local garage to get it fixed and the...

What are my rights in returning a damaged car I recently bought?

I bought an 8 month old BMW 1 Series from a local car dealer in November 2016. There have been a few clues as to its history such as ill fitting door trims, paint drops on the off side doors and glass...

Odometer tampered with on a Land Rover Freelander II. What are my rights?

I purchased a 2010 Freelander II five months ago from a main Mitsubishi dealer. Last weekend a transmission error was displayed on the dashboard, at which point I took it to a local mechanic. He ran...

Liability after selling privately - what are my options?

Sorry - slightly long question: I have sold my Mini Cooper S 07 plate 134k miles privately to a cash buyer. Following his test drive, I noticed an engine warning light come on. I notified the interested...

New car has faults - where do I stand?

I have just bought 2011 Kia Cee'd from a non Kia dealership with a full MOT with no advisories. I bought the car 2 weeks ago. I contacted the garage for what sounds like a duff wheel bearing and they have...

Car not of a satisfactory quality. What are my rights?

To mark my wife's 50th birthday in April 2015 she decided to buy a Mini. After test driving a Main Dealer Demonstrator, I she purchased it with 3500 miles on 22 May 2015. She has experienced many problems...

Car sold to me with failing lower arm rear bushes - where do I stand?

My Land Rover Discovery, bought 11 weeks and 2000 miles ago from a main Land Rover dealer, now has badly worn front lower arm rear bushes. This has caused uneven tyre wear. I still have the 'personal...

Spontaneous combustion - compensation?

My 4-year-old Audi A1 spontaneously combusted 800 metres from home and is totally written off - potentially lethally for my wife who was driving. Had she been on a motorway, in traffic, or unable to stop...