Ask Honest John

Most recently answered consumer rights questions
To mark my wife's 50th birthday in April 2015 she decided to buy a Mini. After test driving a Main Dealer Demonstrator, I she purchased it with 3500 miles on 22 May 2015. She has experienced many problems...
My Land Rover Discovery, bought 11 weeks and 2000 miles ago from a main Land Rover dealer, now has badly worn front lower arm rear bushes. This has caused uneven tyre wear. I still have the 'personal...
My 4-year-old Audi A1 spontaneously combusted 800 metres from home and is totally written off - potentially lethally for my wife who was driving. Had she been on a motorway, in traffic, or unable to stop...
I advertised my Alvis 12/50 on EBay and a multi-millionaire said he wanted my car so we agreed on £36,000, so I finished the auction early on 26-10-14, he was difficult to contact after sale and ended...
I wonder if you can help me even though the item in question is a scooter but not a car. Hopefully the law and your professional opinion applies in the same way. I bought a 13-plate Vespa advertised for...
I purchased a second hand Golf 1.4 FSI with 80,0022 miles on the clock for around £3000 in October. After driving it for around 600 miles it broke down. They have since diagnosed it as timing chain failure...
I have a 2010 Mark VI 1.4 TSI Golf. The engine fault light came on suddenly so I took it straight to a Volkswagen garage to be told it needed to strip engine down to check why no compression in chamber...
First day of ownership of new Fiat 500X the engine management light came on. Took to local dealer in Newcastle under Lyme. They said car only had quarter litre of oil in . On return we found they had done...
My ASX was bought at 3 months old and has been serviced at a Mitsubishi dealership each year since. The car is now three years and six months old. The petrol tank is leaking from the seam and has some...
I bought an Audi A5 from Macclesfield Audi on the 21st of November, after a week I got a 'gearbox malfunction' warning while driving, the message also stated the car was okay to drive with reduced capabilities....