Most recently answered legal and consumer advice questions

My company car just came up for replacement. As I largely do short trips, I decided to ditch diesel and got a Volkswagen Passat GTE last week. My commute is just over 10 miles each way, so I had hoped...

I bought a 2015 Ford Focus ST TDCi and have done 17,402 miles. It has now broken and I've been told by Ford it is not covered by warranty because the wrong grade of oil in it. It has cost me a lot of money,...

I have a pedestrian controlled, petrol engine, two wheeled, wheelbarrow. It cannot be ridden on and I wish to move a quantity of topsoil across a 'public', residential road. Please advise on road tax,...

I'm in a bit of a predicament, we've got a new build with two parking spaces but the street that we live along is only wide enough for one car to drive through. Someone has decided to park directly opposite...

I bought a car from a Mercedes-Benz dealership and have since found out that it was involved in an accident. The accident resulted in £1500 damage (a new passenger door and wing mirror). I only found out...

Am I better off buying my new automatic Suzuki Vitara SZT 1.6 petrol before or after the April VED tax changes? We are likely to keep for at least 5 years.

My Volkswagen Golf 1.6 TDI has been back in the Volkswagen garage for 4 days following starting problems immediately after the emissions fix was done. The fault does not show up on their computer analysis...

When paying by phone, I inputted my car reg using lower case letters. This was sufficient for POPLA to find that I had failed to pay and so issued me a parking penalty.

Has any one else suffered starting problems after the emissions fix on the Volkswagen Golf Plus 1.6 TDI. If so, what action was done to fix the fault as Volkswagen won't give any information regarding...

Having suffered a "No Fault" accident, I cannot get the other driver's insurance company to repair my car. I own a 2002/2003 Volkswagen Passat 2.0-litre petrol saloon from new, with 59,000 miles and have...