My son hit another car - should he go through his insurer or a claims company?

My son drove into the back of another car a week ago, completely his fault. He has fully comprehensive insurance and his car has a smashed headlight, broken bumper and damaged radiator. The other car...

Our car was damaged and no details were left - should we claim on our insurance?

While parked on the street, our car received damage to the rear light and bodywork but no details were left of the offending vehicle. Our insurance policy does not have no claims protection and the excess...

A bus reversed into my sister's car - should she claim through her own insurance?

A school bus reversed into my sister's car while she was dropping off her grandchildren at school. She sounded her horn before the collision but the driver then drove off. While still in a state of shock,...

I got a flat tyre on my hire car - do I declare this car hire excess claim to my own insurer?

I recently hired a car in Spain and during the rental I had a flat tyre. The rental firm charged me 125 Euros when I returned the car. Fortunately, I had taken out separate car hire excess insurance before...

I can't get covered for car hire in Spain because I'm 86 - what should I do?

I used to obtain an annual policy for car rental in Spain, but now that I'm 86 I'm no longer eligible. Is there an alternative to paying the rental company's extortionate prices?

I was hit by a post van - why am I being held partially liable?

A post van pulled out in front of me whilst I was driving my coach. I had to stop abruptly, but it was in a narrow road. When she then proceeded to pass me, she scraped the side of my coach. Repairs have...

My insurer didn't fix my chipped windscreen - should I have to pay now that it's cracked?

I have car insurance with Saga that gives me unlimited time in Spain. In April, on the way down to Spain, my windscreen was chipped by a stone. I contacted Saga but they have no agreement with any windscreen...

A learner driver hit me and now his insurance are refusing to pay out - should I take legal action?

I was recently sat stationary at a junction when a third party drove into the back of me because he was waving at another driver in a vehicle in the next lane. The third party produced an ID in the form...

I'm going to replace my 2011 BMW X3 soon - should I bother claiming on my insurance for a bumper scrape?

I have owned a 2011 BMW X3 2.0 from new. It's now done 55,000 miles and is in excellent condition. I'm thinking of changing it later this year or early next. Now, after over 10 years of no claims (protected),...

What is the best way to get insurance to cover the car hire excess?

I'm hiring cars on three occasions this year, one in Italy and two in the U.K. What is the best way to get insurance to cover the excess?