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Most recently answered consumer rights questions
I purchased a car in May. The initial drive home on smooth motorways was okay but the day after I realised the car was very bumpy and erratic on urban roads and potholes etc. On inspection, I found an...
Prior to setting off on what he expects to be his last long trip to Ireland, my 86 year old father arranged to have his four-year-old Toyota Yaris – which has only done 9000 miles – serviced at a local...
I bought a one previous owner 2015 Honda HR-V 2015 and the clutch has burnt out at 26000 miles. How do I get the main dealer to agree that clutch must have been very worn when they sold it?
I bought a five-year-old Audi S1 with 18,000 miles on the clock at the end of January. Last week, less than five months later and with under 25,000 miles on the clock, the coolant warning light came on....
I saw a car on a dealer's website. I spoke with him and he asked for a deposit to hold it until I inspected it, which I did within a few days. He said that the deposit was non-refundable. His website states,...
I bought a one-year-old vehicle from Motorpoint and it was stated as having metallic paint. However, I recently discovered that it hasn’t and alerted this fact to Motorpoint, which was within six months...
My mum recently bought a car from eBay from a private seller. He sells a lot of cars on eBay but I don't think this is classed as a trader. She bought the car four months ago and only received the V5C...
I have won a car at auction. Before making payment to the auction company I checked the car history and found that the car has been clocked. The original mileage from the last MoT shows 135,000 miles but...
My local Subaru dealer recently charged me £400 to replace the spark plugs on my 2005 Forester. They charged three hours labour as they reckoned the plugs were seized. The car was still idling badly so...
I have just bought a 2014 SEAT Alhambra from a franchised dealer. Just after the deal was done I found, on the discovery of a 'complementary Adblue' record (gesture of goodwill following re-map), that...
 

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