Most recently answered insurance claims questions
My wife was recently involved in a road accident, which wasn’t her fault. The other party accepted liability at the scene and offered £800 to fix the car. However, after speaking to a mechanic, we found...
My car was stolen at the weekend, and there is the possibility that it was via the spare keys which could have been dropped outside or taken from the house. No signs of break in to car/house. What are...
On 23rd July 2012 I was involved in a minor accident. The circumstances were (at least in my mind) pretty straightforward. I had entered the Waitrose carpark in Wantage. The carpark was about two thirds...
I purchased a second hand 57 plate Citroen C4 Picasso on 18th September 2012 from Arnold Clark, Last night it caught fire whilst driving and its now just a metal shell. Is this not a sale of goods problem...
A few months ago my car was hit by a third party vehicle. Initially after the accident I made a note about the other driver's details. As there was almost no visible damage to neither mine or his car we...
On 1 November my car was stolen. After reporting this to Sussex police, and with a feeling of impending doom, I called Saga insurance, expecting the usual runaround. I was more than a little stunned. Not...
In poor visibility one morning last October, I ran over a temporary traffic lights sign lying, almost invisible, in the mud on a narrow country road. It sprang up and damaged my car. My insurers arranged...
During a recent visit to Belgium, I hired a car for a day and managed to put a small dent in the rear door. As the damage excess was £1200 I had to pay the cost of £420. I had insured the excess with a...
My car was hit whilst parked outside my house. The driver was traced after two independent witnesses came forward (she did a runner). The Police prosecuted her (three points and a fine). My insurance...
I was involved in a minor accident in the evening. I have a witness who is known to me, and said that the other driver was driving without lights. My insurance company says that this is not adequate for...
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