Insurance - a happy ending, and a question
During a recent visit to Belgium, I hired a car for a day and managed to put a small dent in the rear door. As the damage excess was £1200 I had to pay the cost of £420. I had insured the excess with a separate company, Allianz, and submitted a claim for the £420.
However, this took nearly a month because it took that long to get a damage repair voucher/invoice from the car company. The day I submitted the claim for the excess to Allianz, the car company e-mailed to say that, in view of the time it had taken to provide me with the details, they were returning the £420 as a good-will gesture.
The company, worth a mention, was Europcar. I immediately informed Allianz that I would not be proceeding with the claim but would continuing with the claim anyway have been illegal as I had paid the premium?
However, this took nearly a month because it took that long to get a damage repair voucher/invoice from the car company. The day I submitted the claim for the excess to Allianz, the car company e-mailed to say that, in view of the time it had taken to provide me with the details, they were returning the £420 as a good-will gesture.
The company, worth a mention, was Europcar. I immediately informed Allianz that I would not be proceeding with the claim but would continuing with the claim anyway have been illegal as I had paid the premium?
Asked on 2 January 2013 by David Carpenter
Answered by
Honest John
Very nice of Europcar. Of course it would now be illegal to proceed with the claim because to do so would be fraud.
We give you the low down on how to save on insurance, little-known tricks and tips, what insurance groups mean and how to use insurance aggregators to beat insurers.
Insurance group finder and how to save on insuranceSimilar questions
My car was hit by a drunk driver outside my pub. I have received information from my insurance. I have attached a copy of a form they have sent me. Can you tell me if this is a standard form and is there...
I have been involved in an accident which has left my vehicle badly damaged, but usable. The other party (farm tractor and trailer) suffered no damage, but his trailer caught my rear driver's side wheel...
Recently, someone drove in to the back of my car. I then phoned to claim repairs through my insurance company. Apparently they then refer all claims and car hire to an accident management company. A couple...
.jpg)
