An accident claims company keeps phoning - are they breaking data protection law?

Six months ago my wife had a minor accident (nobody else involved) which resulted in an insurance claim. Over the past couple of weeks we have received several calls from an organisation calling itself...

A driver damaged my garden wall - but their insurer says I need to claim via my own insurance?

My garden wall was hit by a driver at 4am on a Saturday morning. He was involved in a crash with another vehicle and both drivers fled the scene. One driver was arrested (not the driver who hit my wall)....

Why am I having to pay the excess after a cyclist hit my car?

I was rear ended today by a gentlemen on a bicycle. I have reported this to my insurance company who tell me that I will have to pay the £500 excess as there is little to know chance of recovering this...

Can a Cat B write off legally be allowed on the road?

I have been offered a cheap car but the seller has said it was once an insurance write off. A quick check shows it was a Cat B write off in 2008. Everything I read says a Cat B can only be sold for parts...

Can a car be written off over phone?

Can a car be written off over phone? I don't think the damage is bad at all, just the front grille and a dented bumper. Looking at the structure, all looks fine?

How can I counter what is a fraudulent insurance claim against me?

Recently, after an emergency stop, my foot slipped of the pedal and I moved forward slightly, but I immediately put my brake on. Unfortunately I touched the car in front but there was no crash just contact....

Can you get insurance for a 16-year-old before they pass their test?

We're buying a car for our daughter and would like to start the insurance policy in her name, but with the parents included as additional drivers. Can we start her policy before she's 17 so we can collect...

I'm paying for a repair to another car rather than go through insurance - what receipt should I get from the other driver?

If I slightly damage a car but agree to pay for the repair without going through insurance, what sort of receipt should I get from the other driver to say they are happy with the repair?

How can I challenge the insurer's valuation of my written off car?

My insurer has declared my car a write off following an accident that was my fault (with no other vehicles involved). I am concerned that the market value they've quoted for my car appears low. I asked...

Electric gates damaged my but the owners of the house won't return my calls - what can I do?

After viewing a house for sale via an estate agents (but shown around by the vendor) the electric gates of the property closed on my car. The vendor agreed by text to reimburse me after showing him a quote....