Most recently answered dealers questions
I had the wheels swopped around and it's done the trick. I'm sure the problem could have been solved 14 months ago had I been able to talk with the fitter instead of service receptionists. Many thanks,...
JB of Alton, the independent garage owner, is quite wrong in his comments. I can prove my point easily and confirm that what you wrote is right. We have local independent garages who serve the local community...
My local Renault dealership closed in Weston Super Mare so the nearest dealer is in Bristol. Will I invalidate the 5-year warranty I have with Renault if the car is serviced at a small local garage in...
I feel TH has been unfortunate over his service deal. I have had a Volkswagen Service Package since 2008 with Sinclair Garages of Bridgend. My current car, a Volkswagen Scirocco, bought in Dec 2010, has...
My experience since purchasing a new Mark VI Golf on my retirement last October has not been good. I wrote to Volkswagen about a vibrating clutch pedal issue that my local dealer had told me was normal...
As an independent garage owner, I take issue with your warranties and servicing comments. To say “fiddle around and mess it up” implies the independent sector is made up of a breed of inferior technicians,...
I am trying to buy a car for my daughter (Ford Focus C-Max 2004 2.0-litre TDCI, 88,500miles at £2800) from a private seller who says that he works for a garage. He said that the Focus came in as a part-exchange...
I read with interest your replies to AB and JD about the advisability of franchised dealer servicing in order to keep a new car warranty valid. Over the years I have experienced the efforts of both franchised...
At the end of March I purchased a 2005 Ford Focus 2.0TDCI with 89,000 miles from a small independent dealer in South Croydon, with a oil change thrown in for good measure. Four days later I noticed that...
Volkswagen Approved Warranty (via Mondial Assistance(UK)) have informed me both during recent telecons and via email that the extended warranty they are offering to renew for my vehicle (first taken out...
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