Ask Honest John

Most recently answered legal and consumer advice questions
I bought an Audi Q3 around six weeks ago from a garage that's around 50 miles from where I live. The car shook badly on the way home so I called them and they told me to bring it back. I told them it was...
I received a parking charge from smart parking. I paid for an hour and I was twenty minutes in the shop. I received the fine and appealed it as I still had my proof that I paid for my parking. I have received...
On driving my Skoda Yeti home, after purchasing from an approved dealership in April 2016, I noticed an external squeaking noise emitting from the front of the vehicle and an internal whistling coming...
A family friend has died and has no living relative in this country. I will sell her car and send the proceeds to her daughter in Canada. How does this affect signing the log book since the owner is deceased?
My cherished 2005 Porsche Boxster 987S was involved in an accident last week and was sadly declared a write-off by the insurance company. I bought it from a dealer (for peace of mind) but the insurer's...
My son bought a 2012 Mercedes-Benz C-Class from Mercedes-Benz last year, which came with a one year approved warranty. The warranty is just about to run out and it failed its MoT because of a nearside...
I left my leased car with a Volkswagen main dealer for an MoT and cosmetic work on the alloys a few days before the end of its contract. They agreed to hand it over to an inspector/collector from Volkswagen...
Six weeks ago I bought a 2011 BMW 530d Touring with 99,000 miles from a non franchised dealer. The car has developed brake judder which was not evident at the time of purchase. Assuming it is the brake...
My insurance company is charging me £100 for cancelling my policy even though I have paid up to date. Can they do this?
I have just taken delivery of a Mercedes-Benz GLC on 10 March 2017. I've experienced some terrible crabbing as per reviews. What is the best way to proceed?
 

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